8.1 broke my Windows Fax

I use my Fax modem with Windows Fax and Scan once a month to Fax some papers. Up until now it has been working just fine without any problems at all. But since getting 8.1 preview it has stopped working. It will go through all the motions and then after it connects, it just freezes, somewhere I suspect in the handshaking.

After trying unsuccessfully to fix it I bought a new modem, but still not working. I then downloaded EssentialFax and that works just perfectly so I can only assume that the Windows fax program is caput.

Can anyone help me find what the problem is.

I almost forgot, here's the error report, for what it's worth ;)

The Fax Service Provider 'Microsoft Modem Device Provider' encountered a problem and needed to close.

Error Code: 0xC0000005

This error code indicates the cause of the error.

A Windows Error Report was generated with full details about the problem.

The Fax service will restart now.


July 11th, 2013 11:27am

Hi,

It seems like a driver issue. The manufacturer needs time to publish the latest driver for Windows 8.1

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July 11th, 2013 11:48pm

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