8.1 Preview to 8.01

I currently have Windows 8.1 Preview.

Now when I try and download 8.1.  Th store either can not connect to the internet, ( even though i can connect to the internet every other way like search the internet check email) or when i can get to the store the download gets to about 5% after two hours and than my computer restarts.

After the computer reboots I still only have 2 hours.  If i am lucky enough to get into the store and download the 8.1 it starts from 0 percent again. 

So no matter what I do.  My computer can not get 8.1.  I tried a tech number support and was told not to download 8.1 because there are so many issues with it.

I am confused?  I can reset my computer back to 8.0 and I cant do anything else? 

My computer is only a year old and everything is fine on it.  I can even game on it just fine with good frames.  I have plenty of ram and I also have plenty hard drive space.  I have an I4 processor as well.  My computer is fast enough to handle a download to windows 8.1.
February 5th, 2014 2:29pm

Hi,

For the issue, did you make any changes on the computer before the issue happen?

Please let us try the following steps to narrow down the issue:

Step 1: Try App troubleshooter:
http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

Step 2Clear windows store catch:
1.Press the Windows + R keys on your keyboard to open the Run dialog.
2.Type WSReset.exe, and click/tap on OK.
3.The Store will now open, and state the following: The cache for the store was cleared. You can now browse the store for apps

Step3:: Delete the Windows Update cache

Press WINDOWS + R combination key, type services.msc, press Enter;
Find out the Windows Update service, right click and stop it;
Located to C:\Windows\SoftwareDistribution;
Delete the whole SoftwareDistribution folder.

Steps 4: Reset the Windows Update component

For more information about how to reset the Windows update component, visit the following Microsoft Web site:

http://support.microsoft.com/kb/971058

Hope this helps.

Regards,

Free Windows Admin Tool Kit Click here and download it now
February 7th, 2014 11:46pm

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