i am trying to install zune software,which was installed previously and i gettin a message that windows needs to update,but i on't know what. also my microsoft network adapter 6-4 #2 is not working. it says windows cannot load the driver

Hi, Thank you for your post. For the 6t04 issue, please refer to Lionel Chen MSFTs suggestions in the thread: http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2382240&SiteID=17 . Regarding Zune, Ive listed related information as below for your reference: How to update to the current Zune device software version http://support.microsoft.com/kb/926770?sd=zune Zune support website http://www.zune.net/en-US/support In addition, you may create threads on Zune Forums for further enquiry, since its engineers are specialized in the issue related to Zune. http://forums.zune.net/6/ShowForum.aspx Hope it helps. Sincerely, Joson Zhou Microsoft Online Community Support

I keep getting a message about device driver not being able to install