I get this trying to download an app I own from the store.  All the info I find refers to Windows update.  No updates available and none have failed.  Please help me resolve.  Getting frustrated.

Hello,

I suggest you to try the Windows Update troubleshooter and then try re-try to download the app.

Download Windows Update Automated Troubleshooter

Hope this helps, Good luck :)

Hi simonizer ,

The Windows store Apps are downloaded from the Windows update ,so we will get an Windows update issue here.

Apart from running the troubleshoot tool as Kapil mentioned,we also can take the following steps to have a check:

1.Save the following script as a .bat file and run it as an administrator to rename the download.old folder to have a check .
net stop wuauserv
cd %systemroot%\SoftwareDistribution
ren Download Download.old
net start wuauserv 

2.Run the fix it tool in the following link to reset the Windows update to have a check.
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

If the issue persists,please check the Event Viewer and cbs.log (C:\Windows\Logs\CBS) for more information to troubleshoot this issue .
If you have trouble in analyzing the logs ,please upload them to the OneDrive and paste the link here .

Best regards

• Edited by MeipoXu 1 hour 25 minutes ago

Hi simonizer ,

The Windows store Apps are downloaded from the Windows update ,so we will get an Windows update issue here.

Apart from running the troubleshoot tool as Kapil mentioned,we also can take the following steps to have a check:

1.Save the following script as a .bat file and run it as an administrator to rename the download.old folder to have a check .
net stop wuauserv
cd %systemroot%\SoftwareDistribution
ren Download Download.old
net start wuauserv 

2.Run the fix it tool in the following link to reset the Windows update to have a check.
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

If the issue persists,please check the Event Viewer and cbs.log (C:\Windows\Logs\CBS) for more information to troubleshoot this issue .
If you have trouble in analyzing the logs ,please upload them to the OneDrive and paste the link here .

Best regards

• Edited by MeipoXu Monday, February 02, 2015 10:19 AM