I am running Windows 7 64bit Home edition. I am getting a 0x80070002 error when trying to backup. I have not been able to resolve the issue using any method I could find on a Microsoft website. Originally, I was receiving a different error, when I looked up the solution, it asked me to change the Volume Shadow Copy service and the SSDP serive, I can't remember the exact error code. This however did not solve the issue and I took the device back to the retailer. When I got a replacement product, it is not giving me this error, rather it gives 0x80070002. Also, If I try to view the hard drive in windows explorer I can see the files but if I try to open one, it says "Windows can not identify the path name" please check it. I think this has something to do with the services I changed.

Please help?

Hi xTstalls, Thanks for the post! Check your Windows Backup Logs in c:\Windows\Logs\WindowsBackup, there should be a txt file contained the error message you got. Please provide its detailed information. Also refer to these two threads: http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/bff71aac-c78e-42bd-a959-116019c93478 http://social.technet.microsoft.com/Forums/en/windowsbackup/thread/803d3876-0f1b-46ad-8836-ab1d8faddc92 Install that hotfix http://support.microsoft.com/kb/976972 if you're in a similar scenario. Regards, Miya This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.