ran system restore and got this error code. how do i fix it?

Hi, a. Could you provide the error message as well?b. Are you trying to create a system restore point or restoring the computer to an earlier state? c. Why are you trying to restore the computer to a previous state? We can try the following methods and check. Method 1.Disable the security software and then try running the system restore and check. Method 2. Let us run the system restore from the command prompt and check. Follow the steps in the article below to accomplish this. Start System Restore from a command prompthttp://windows.microsoft.com/en-US/windows7/Start-System-Restore-from-a-command-prompt Method 3. I would also advise you to use the Clean Boot troubleshooting to find the conflicting program. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7http://support.microsoft.com/kb/929135 You may also refer to the methods listed in the article below for more help. No restore points are available when you use Windows Vista, Windows 7 or Windows Server 2008-based operating systems in a dual-boot configuration together with an earlier Windows operating systemhttp://support.microsoft.com/kb/926185 System Restore: frequently asked questionshttp://windows.microsoft.com/en-US/windows7/System-Restore-frequently-asked-questions Hope this helps. Thanks and Regards: Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think. If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.