I have installed a TP-LINK TL-WN851N Network Adapter into my computer. It booted up fine but when it came to actualy connecting to my wireless access point, itwent to a blue screen which included this code: 0x00000124 (0x00000000, 0x85051028, 0xB2000040, 0x00000800) It went blue after I typed in my wep key, but it was verifying it when it went blue. Things I tried: I tried restarting but it made no difference. I tried reinstaling the drivers but made no difference. I downloaded the latest drivers for the cardput it on a pen drive and put it on the pcand installed but made no difference? I checked the network card was siting proply. Any help would be great thanks. Philip D'souza

Hi Philip, Thank you for your posting. What is the blue screen stop? ============================= Generally speaking, this should actually be a blue screen stop issue or stop error issue. Windows 2000 and later (including Windows Vista) uses separated user mode and kernel mode memory space. The blue screen stop errors are always caused by kernel portion components, such as a device drivers, backup software or anti-virus services (buggy services). To be more specific, the system goes to a blue screen because there is some exceptions happened in the kernel (a device drivers, backup software or anti-virus services, etc.), and Windows implements this mechanism: When it detects some errors occur in the kernel, it will kill the box in case some more severe damage happens. Then we get a blue screen or the system reboots (it depends on what the system settings are). Windows 2000, Windows XP and Windows Vista act similarly when kernel mode crash problem occurs. How to troubleshoot the blue screen stop problem? ============================= To solid troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump and analyze the related source code if needed. Unfortunately, debugging is beyond what we can do in the forum. I'd like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS If you are outside the US please see http://support.microsoft.com for regional support phone numbers. I would like to provide the following general troubleshooting steps for your reference. You can try them first before calling Microsoft CSS: Note: Please perform a complete system backup first. If any unexpected issue occurs, we can quickly restore the system to the current status. 1. Scan your system to make sure that the system is virus free. If you do not own an antivirus program, Microsoft offers Windows Live OneCare safety scanner. To download a free trial version of Windows Live OneCare, visit the following Microsoft Web site: http://onecare.live.com/standard/en-us/default.htm 3. Disable all the third party startup programs and services by using the MSConfig.exe utility shipped with system. Test issue in Clean Boot ============================= 1. Click Start, type "MSCONFIG" (without the quotations) in the Search Bar and Press "Enter" to start the System Configuration Utility. 2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray). 3. Click the "Startup" tab, click "Disable All" and click "OK". 4. Restart the computer and test the issue. Note: Clean Boot is a troubleshooting step. If some programs have been disabled, we can re-enable them later. If you see the System Configuration Utility, check the box of "Don't show this message" and then click "OK". Please monitor the system in the Clean Boot environment. If the problem does not occur, it indicates that the problem is related to one application or service we have disabled. You may use the MSCONFIG tool again to re-enable the disabled item one by one to find out the culprit. 4. However, if the issue still persists, please contact Microsoft Customer Support Service (CSS) for further troubleshooting. I hope the problem will be resolved soon. Thanks.

My computer now freezes a few seconds I log in. I tried ringing Microsof UK but it only had the option to fix virus problems?

norled` wrote: My computer now freezes a few seconds I log in. I tried ringing Microsof UK but it only had the option to fix virus problems? It now shows up this code when I try to connect to the internet. 0x00000124 (0x00000000, 0x85145028, 0xb2000040, 0x00000800) Is there any software where I can fix this?

norled wrote: norled` wrote: My computer now freezes a few seconds I log in. I tried ringing Microsof UK but it only had the option to fix virus problems? It now shows up this code when I try to connect to the internet. 0x00000124 (0x00000000, 0x85145028, 0xb2000040, 0x00000800) Is there any software where I can fix this? Theblue screen stop issue only comes up when i start my browser (mozzila firefox)

norled wrote: norled wrote: norled` wrote: My computer now freezes a few seconds I log in. I tried ringing Microsof UK but it only had the option to fix virus problems? It now shows up this code when I try to connect to the internet. 0x00000124 (0x00000000, 0x85145028, 0xb2000040, 0x00000800) Is there any software where I can fix this? Theblue screen stop issue only comes up when i start my browser (mozzila firefox)I fixed the problem by putting this hotfix on an pendrive, diabled the network so it would'nt freeze and then installed it!http://support.microsoft.com/kb/952681/en-us