Windows 7 will not update I cannot get windows to update. I have used windows update agent fix it tool, but it always gets an error when trying to run it. I have tried turning off all firewalls and AV programs, but still cannot update. When going to services.msc, it shows update service as stopped. when I try to start it, I get the message: 'Windows could not start the windows update service on local computer... error 0x80070057: the parameter is incorrect' When I click check updates under the windows update program, it says cant update due to service not running. I have checked my ipv6 and ipv4, and both are setup to automatic I have tried using tdsskiller to ensure no rootkits are present, and I'm clean. I ran AV scans and spyware scans, but all come up clean. I have ran system file checker, and chkdsk, but both were fine. According to my update log, my last successful update was Dec 15, 2011. I including my update log for reference. The event viewer shows: Event 7024,Service control manager The Background Intelligent Transfer Service service terminated with service-specific error %%-2147024809. I think it may pertain to BITS not working, but I have tried all the things I could find on Microsoft forums and support solutions and still not working. When I try to start the BITS service, i get the error -2147024809. This all seemed to start around the 15th of December according to the update logs and event viewer. I also get the event 16392, Bits-client The BITS service failed to start. Error 0x80070057. Can anyone offer some advice on what to do next to resolve this issue? Thanks. Here are some of the errors from event viewer. System errors: ============= Error: (01/27/2012 11:34:21 PM) (Source: Service Control Manager) (User: ) Description: The Background Intelligent Transfer Service service terminated with service-specific error %%-2147024809. Error: (01/27/2012 11:34:21 PM) (Source: Microsoft-Windows-Bits-Client) (User: SYSTEM) Description: The BITS service failed to start. Error 2147942487. Error: (01/27/2012 11:33:58 PM) (Source: Service Control Manager) (User: ) Description: The IPsec Policy Agent service terminated with the following error: %%87 Error: (01/27/2012 11:30:07 PM) (Source: Service Control Manager) (User: ) Description: The IPsec Policy Agent service terminated with the following error: %%87 Error: (01/27/2012 11:28:24 PM) (Source: Service Control Manager) (User: ) Description: The Windows Update service terminated with the following error: %%-2147024809 Error: (01/27/2012 11:23:57 PM) (Source: Service Control Manager) (User: ) Description: The Windows Update service terminated with the following error: %%-2147024809 Error: (01/27/2012 11:22:12 PM) (Source: Service Control Manager) (User: ) Description: The Windows Update service terminated with the following error: %%-2147024809 Error: (01/27/2012 11:21:42 PM) (Source: Service Control Manager) (User: ) Description: The Windows Update service terminated with the following error: %%-2147024809 Error: (01/27/2012 11:21:42 PM) (Source: DCOM) (User: ) Description: {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} Error: (01/27/2012 11:21:12 PM) (Source: Service Control Manager) (User: ) Description: The Windows Update service terminated with the following error: %%-2147024809 I wonder if uninstalling then reinstalling service pack 1 would help or hurt? Thank you for any help I can get.

Fix Windows Update Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc. Hardcore Games, Legendary is the only Way to Play Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews

Thanks for the info. Here's what I got when I tried the link. For the Windows Update Readiness Tool I got the message: Installer encountered an error: 0x8008005 server execution failed For Microsoft fix it I got: fix it troubleshooting cannot continue because an error occurred. With no other details Would reinstalling service pack 1 Help perhaps?

Anyone have any ideas that could help? Thanks

fix your windows installer first msiexec /unreg msiexec /regserver See if you are missing any system files (or have corrupted) sfc /scannow try running fix it http://support.microsoft.com/kb/971058 download latest available version of WUA http://support.microsoft.com/kb/949104 if it still doesn't work try system readiness tool http://support.microsoft.com/kb/947821

If none of the methods don't work then try this script Please save this as a bat file (Name.bat) and run it with elevated command prompt. If it still doesn't work then i would need to see your WindowsUpdates.log @echo off & setLocal EnableDELAYedExpansion echo Stop Bits and Windows Update service net stop wuauserv /Y net stop bits /Y Echo Remove Registry Keys from Windows Update Agent reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v AccountDomainSid /f reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v PingID /f reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientId /f reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientIDValidation /f Del "C:\ProgramData\Microsoft\Network\Downloader\qmgr*.dat" CD /D %SystemRoot%\System32 regsvr32.exe /S atl.dll regsvr32.exe /S urlmon.dll regsvr32.exe /S mshtml.dll regsvr32.exe /S shdocvw.dll regsvr32.exe /S browseui.dll regsvr32.exe /S jscript.dll regsvr32.exe /S vbscript.dll regsvr32.exe /S scrrun.dll regsvr32.exe /S msxml.dll regsvr32.exe /S msxml3.dll regsvr32.exe /S msxml6.dll regsvr32.exe /S Msjava.dll regsvr32.exe /S actxprxy.dll regsvr32.exe /S softpub.dll regsvr32.exe /S wintrust.dll regsvr32.exe /S dssenh.dll regsvr32.exe /S rsaenh.dll regsvr32.exe /S gpkcsp.dll regsvr32.exe /S sccbase.dll regsvr32.exe /S slbcsp.dll regsvr32.exe /S cryptdlg.dll regsvr32.exe /S oleaut32.dll regsvr32.exe /S ole32.dll regsvr32.exe /S shell32.dll regsvr32.exe /S initpki.dll regsvr32.exe /S wuapi.dll regsvr32.exe /S wuaueng.dll regsvr32.exe /S wuaueng1.dll regsvr32.exe /S wucltui.dll regsvr32.exe /S wups.dll regsvr32.exe /S wups2.dll regsvr32.exe /S wuweb.dll regsvr32.exe /S qmgr.dll regsvr32.exe /S qmgrprxy.dll regsvr32.exe /S wucltux.dll regsvr32.exe /S muweb.dll regsvr32.exe /S wuwebv.dll echo Remove software distribution folder rd /s /Q %SystemRoot%\SoftwareDistribution echo Start Bits and Windows Update service net start bits net start wuauserv wuauclt /resetauthorization /detectnow exit /B 0

if the fixit wizard fails, then backup your files and install Windows fresh I use Microsoft Security Essentials, it seems to be able to keep my rig safe from most problems. Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc. Hardcore Games, Legendary is the only Way to Play Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews

Thanks guys, I'll try these things. I would like to reinstall windows; however, my system didnt come with the back up disk.

does you machine have a recovery partition?Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc. Hardcore Games, Legendary is the only Way to Play Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews

Not 100% sure, but I don't think so. All I have is the c: drive.

machine specs? Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc. Hardcore Games, Legendary is the only Way to Play Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews

Alienware Aurora i7 930 OC 3.2Ghz 9GB DDR3 500 GB hard drive Win7 x64 ATI HD5870

Is there no disks that came with the machine? Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc. Hardcore Games, Legendary is the only Way to Play Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews

No unfortunately. Price I pay for getting it through Dell.

contact dell then and ask them were are the recovery disks? should come with something its possible its a hidden partition is there any recovery option in the BIOS? Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc. Hardcore Games, Legendary is the only Way to Play Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews

fix your windows installer first msiexec /unreg msiexec /regserver See if you are missing any system files (or have corrupted) sfc /scannow try running fix it http://support.microsoft.com/kb/971058 download latest available version of WUA http://support.microsoft.com/kb/949104 if it still doesn't work try system readiness tool http://support.microsoft.com/kb/947821 I tried the /unreg and /reg commands... Didn't help For Microsoft fix it I got: fix it troubleshooting cannot continue because an error occurred. With no other details For the Windows Update Readiness tool: I got the message - Installer encountered an error: 0x8008005 server execution failed For the script below: [ it said BITS service could not be started. A service specific error occurred: 2147942487. More help available by typing NET HELPMSG 3547. Windows update service could not be started. A system error has occurred. System error 87 has occurred. the parameter is incorrect.]

Looks like it is fixed now. Thank you so much for the help given. Last thing I tried was going to Dell support and giving a couple things a shot. Open RegEdit and navigate to HKLM\Software\Policies\Microsoft\ Windows\WindowsUpdate Remove any and all values within this key. Most likely, the culprit is a faulty Windows Update source server. Sometimes this is the result of a latent or previous infection.Finally, download and run Microsoft FixIt 50202. Try the Default settings first, and if that does not work, try Aggressive. Reboot the computer and check to see that Windows Update is working properly. I deleted a key in the winupdate key, then ran this fixit (this one didnt error out, but that might be because of the deleted key) After I tried those two things and restarted, I updated 17 updates and all is fine now. Again, thanks for the help

good to see you are back in business save that fixit program, just in case Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc. Hardcore Games, Legendary is the only Way to Play Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews

Thats good that things are working now, however i would like to point out that you still have one problem. In the future when you try to install something else that comes in msi package format you may run into problems. Keep this link handy for future reference. http://support.microsoft.com/kb/2642495 I tried the /unreg and /reg commands... Didn't help (this was supposed to register your Windows Installer service) For Microsoft fix it I got: fix it troubleshooting cannot continue because an error occurred. With no other details (Windows Installer not working and bacause of that you can't install the msi package that comes with fix it) As far as the script goes don't worry about any warrning or anything that script simply covers too much. Some of the things may not be even there.

Yes, I plan to hold onto that FixIt program as well as that link. Thanks Vegan and Brano for the help you given me. I really appreciate it.