"The Address Book failed to load. Outlook Express is incorrectly configured, please reinstall""Thee was an error opening this message. An error has occurred."There is a Microsoft solution (Article ID 239135), but only shows resolution steps for Windows 95 and 98. I am running Windows XP, Internet Explorer 8, Outlook Express 6.These messages appears when I try to Create A New Message.Any help would be appreciated.Cliff1 person needs an answerI do too

Fixes for OE5X often apply to OE6 and for that reason are not updated. Don't let that concern you.Courtesy of Michael Santovec:http://pages.prodigy.net/michael_santovec/techhelp.htm All of those have the same cause. Something is screwed up with your address book. It could be any of several specific problems, which include: - corrupted WAB file - corrupted or mismatched DLL files for the address book - having OE set to use the Outlook98/2000+ contacts instead of the WABfile and there is something wrong at the Outlook end For specifics, take a look at: Err Msg: The Message Could Not Be Sent. Some recipients not valid(Outlook Express: There was an error opening this message)(The Address Book failed to load. OE is incorrectly configured)(Corrupted or mismatched WAB32.DLL file)http://support.microsoft.com/?kbid=239135OLEXP: Error Message: Address Book Failed to Load(There was an error opening this message)http://support.microsoft.com/?kbid=269777http://support.microsoft.com/?kbid=310873OLEXP: MSIMN Caused an Invalid Page Fault in Module Wab32.dllhttp://support.microsoft.com/?kbid=247706Err Msg: Address Book Failed To Load, Outlook Express Is...http://support.microsoft.com/?kbid=191946Err Msg: Unable to Open Address Book, a Component Is Missinghttp://support.microsoft.com/?kbid=192321 The Windows Address Book (WAB)http://www.insideoe.com/files/wab.htm To share Contacts between Outlook and Outlook Expresshttp://www.slipstick.com/contacts/oeshare.htm Bruce Hagen MS-MVP [Mail]

Bruce,Thanks for all the possibilities and solutions, but none of them seem to have any effect at all.Somewhere in my research, a solution was to remove Outlook Express (6) and reinstall, but I don't see it listed to uninstall. Is it now a part of IE8?, and is that my only recourse (reinstalling IE8)?Cliff

Is MS Outlook also installed? Bruce Hagen MS-MVP [Mail]

Bruce,Microsoft Outlook is also installed.Cliff

OK. I know just the person to take it from here. I will e-mail him right now. Bruce Hagen MS-MVP [Mail]

Bruce,I had to restart the computer and then I tried Outlook Express again and was able to both access the New Message box, and the contacts area...that was the problem before. ????I guess my problem is solved.I do want to thank you for your help...it is greatly appreciated.Cliff

OK. I'll cancel my help request. Glad it's working. Bruce Hagen MS-MVP [Mail]

Microsoft Outlook is also installed. I see that a reboot resolved your problem but let me ask: Is it Outlook 2003? Do you use Outlook at all (i.e., for mail or for Calendaring)?~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft