Hopefully someone out there can help!

Is anyone experiencing errors similar to the below?  The system is a Dell PowerEdge R710 with Windows 2012 R2 Standard.  The errors appear to be due to Dell OpenManage Server Administrator and occur every night at the same time.  OMSA is version 7.4.0 and is installed on 5 other similar systems with no issues, so I am curious what the problem could be.  I know that if I uninstall OMSA the errors will go away, but I would like to keep it installed if at all possible.

Faulting application name: wmiprvse.exe, version: 6.3.9600.16384, time stamp: 0x5215f9c9

Faulting module name: Xalan-C_1_10.dll, version: 1.10.0.0, time stamp: 0x50587adc

Exception code: 0xc0000005

Fault offset: 0x0000000000004cc5

Faulting process id: 0x264c

Faulting application start time: 0x01cf8375d0254cf2

Faulting application path: C:\Windows\system32\wbem\wmiprvse.exe

Faulting module path: C:\Program Files\Dell\SysMgt\oma\bin\Xalan-C_1_10.dll

Report Id: 6ee0717d-ef69-11e3-80c5-001b2154d91d

Faulting package full name:

Faulting package-relative application ID:

1. I would address this problem to Dell support. (Dell's software is expected to run without problem in Dell server, if it is version compatible.)

2. This exe reminds me the problem that Mark Russinovich has resolved in his TechEd presentation several years ago. He solved problem with Sysinternals tools and I guess you should follow this procedure too. After narrowning the time window for tests or triggering process during day, you will be able to pinpoint it.

Regards

Milos

• Proposed as answer by Justin GuMicrosoft contingent staff, Moderator 2 hours 41 minutes ago

Hi,

Just additional. Please run sfc /scannow command to scan all protected system files. And monitor the result.

Meanwhile, please refer to the following similar thread. It seems that the fix should make it in to OMSA 8.1.

Recurring OMSA error

Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Hope this helps.

Best regards,

Justin Gu