usb device not recognized
I can no longer synch my BlackBerry. This problem may have started - i'm really not sure of the timing - after i installed IE-8. i have restarted many times, reinstalled BB Desktop software, tried everything I can think of. I'd rather not do a system restore since I'm not at all sure IE is the problem. I suppose I could revert to IE-7? If anyone has an solutions and can spell them out to someone who is only moderately tech competent, I'd much appreciate your help.
September 18th, 2008 12:34am

Hello, Would you please try uninstalling Internet Explorer 8 to see if the problem remains? Here are some information about how to uninstall it: http://blog.craigbailey.net/2008/03/tip-how-to-uninstall-ie8.html http://code.msdn.microsoft.com/ie8whitepapers/Thread/List.aspx If the problem is related to Internet Explorer 8, I would like to suggest that you access the following link. It is special for Internet Explorer 8. We are glad to hear any feedback and appreciate for any effort that you have made so that we can improve our products. http://www.microsoft.com/windows/internet-explorer/beta/support/call-us.aspx Thank you for your cooperation. Best regards, Chang Yin
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September 19th, 2008 1:49pm

tnx! indeed, IE 8 was the problem. Given the number of BB users, it would have been nice to know in advance, even for a beta version, that the two would be incompatible.
September 24th, 2008 5:01pm

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