the system restore window comes up blank.

Hello, this may be the impact of a virus. Please perform a full scan of your disks to delete all viruses and then perform a repair install of your OS. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified IT Professional: Enterprise Administrator Microsoft Certified IT Professional: Server Administrator

Hi, In order to perform the further research, please help me to collect the following information: 1. Did you use Windows Server Backup or other tools? 2. What's the version of operating system did you used? Best Regards, Vincent Hu