Good afternoon, I'd like some hekp with an issue i'm facing we have an issue with a server running 2008 R2 32 Bits and is having randomly the following blue Screen : Log Name: Application Source: Application Error Date: 11/14/2012 9:46:11 AM Event ID: 1000 Task Category: Application Crashing Events Level: Error Keywords: Classic User: N/A Computer: Description: Faulting application name: svchost.exe_IAS, version: 6.0.6001.18000, time stamp: 0x47918b89 Faulting module name: msvcrt.dll, version: 7.0.6002.18005, time stamp: 0x49e0379e I found some help on the internet so we applied the following : we already re installing the following Microsoft Visual C++ 2010 Redistributable Package (x86) we looked and te following file : msvcrt.dll exist and is registered. Blue screen still appears. Would have any idea or tips to those this? Its my first post i hope i posted that well. Regards, Seb

To narrow down the root cause of the blue screen issue, we need to analyze the crash dump file. As it is not effective for us to debug the crash dump file here in the forum, if you want to know the root cause and the resolution, Id suggest that you contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. To obtain the phone numbers for specific technology request please take a look: http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607 If you are outside the US please see http://support.microsoft.com for regional support phone numbers.

To narrow down the root cause of the blue screen issue, we need to analyze the crash dump file. As it is not effective for us to debug the crash dump file here in the forum, if you want to know the root cause and the resolution, Id suggest that you contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. To obtain the phone numbers for specific technology request please take a look: http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607 If you are outside the US please see http://support.microsoft.com for regional support phone numbers.