Hello,

 

I would like to create a incident view with custom conditions.  The special criteria: "Created By User [User]City equals [me].[mycity]”. Of course , it is not correct, but how can make a equivalent condition?

We have found this article: http://blogs.technet.com/b/servicemanager/archive/2010/04/30/how-to-update-views-to-change-the-criteria-from-assigned-to-me-to-assigned-to-me-or-a-group-that-i-belong-to.aspx

But it didn’t help!

Any idea?

 

Thanks,

Zoltan

• Moved by Graham DaviesMicrosoft community contributor, Moderator Tuesday, March 08, 2011 5:17 PM Wrong forum (From:General)

I found these SCSM criteria tokens:

[me] – denotes current user [mygroups] – denotes current user’s group [now] – denotes the current utc time. [today] – denotes today’s datetime. [now + 5s], [today -2d], [today + 5m],[now – 2h] – denotes some variations using s(seconds), d (days), m(months), h(hour). Are there more?! Thanks, Zoltan

Hi Zoltan,

You've found all available tokens atm. (I actually didn't know about [today] though)

Regards
//Anders

The question is wheter we can do a criteria like "[me].[mycity]”???

The real question is not whether these tokens do exist, but rahter: how can we use them, what are their limitations?

[today] doesn't work for me.