server won't shutdown / restart on its own.
I'm having a problem specific only to Server 2008... If I select to shut down or restart the server It closes everything out and gets to the point where it drops the video connection but then it just stays on... Never shuts down the power supply and/or never restarts the machine on a Restart request... However, if I boot into safe mode and try any of these requests it works just fine... I'm not really working on any kind of a "supported" platform but would like to find a way to get this resolved if possible. I'm sure it probably has to do with something specifically with my motherboard. I have and ECS C51GM-M AM2 Motherboard. I have the most current BIOS installed on the motherboard which I obtained directly from ECS to support the AMD-V chipset functionality of the processor. I attempted to contact ECS for support but they said they will not support Windows Server 2008 and recommended that I contact microsoft for a solution.... Anyone have any ideas how I can resolve this? Thanks very much
March 6th, 2008 7:16pm
Hi, First of all, I'd like to suggest contacting the hardware providers to confirm if the devices support Windows Server 2008. If the devices are not compatible with Windows server 2008, some unexpected problems may occur. Also, please take a look at if the hardware appears to be on the Hardware Compatibility List (HCL): http://www.microsoft.com/whdc/hcl/default.mspx Secondly, as this issue does not exist in Safe Mode, it seems that some additional applications or services interrupt the proper system shutdown process. In order to narrow down this issue, I suggest you perform a clean boot to check if the issue still exists. To perform a clean boot, please: 1. Click Start->Run->type msconfig and press Enter 2. Click Services tab and select Hide All Microsoft Services and Disable All third party Services. 3. Click Startup tab and Disable All startup items 4. Click OK and choose Restart 5. After reboot, check whether the problem still occurs For more information on how to use Msconfig tool to perform troubleshooting, please refer to the following Microsoft Knowledge Base article: Q310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP http://support.microsoft.com/support/kb/articles/q310/5/60.asp Please let me know the result. Best wishes --------------Morgan Che Microsoft Online Community Support
March 7th, 2008 2:06pm
Believe it or not Hyper-V was causing my system not to shutdown/restart properly... I removed the role because it was basically broken anyways and my reboots started working again... just to make sure that was the problem, for curiosity sake, I re-added Hyper-V and for sure my system stopped rebooting again... Hyper-V = bad on my system... caused unforeseen problems with no resolution so it's staying off now.
March 8th, 2008 6:47pm
Hyper-V disables some power management features, so the behavior you experienced with Hyper-V installed is not unexpected. Some system vendors are making modifications to their drivers, so you may see changes as you keep your system up to date. I know that when I first started with Hyper-V, I had an issue very similar to what you describe. As I put more of the updates from the vendor on - some which I didn't really think I needed - I started seeing better behavior of the power functions on my system. tgc
March 8th, 2008 9:52pm
I have the same problem and using msconfig to disable all those stuff didn't help at all. Any idea what I can do?Regards,Mark
June 30th, 2008 11:45am