replaced motherboard, word failed
I replaced an ailing intel celeron HP Pavilion motherboard with an AMD Athlon, my windows disk is AWOL and Office XP Professional with front page is no operating and is requesting the aforementioned AWOL disk! Is there downloadable software to fix this? If so, where?
March 1st, 2008 3:46am
Hello, I'm not quite clear about the symptoms there. Do you mean your Windows Installation CD is missing? If so, you could contact to Microsoft Customer Service and Support (CSS) to request a new one. To obtain the phone numbers for specific request please take a look at the web site listed below. http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS If you are outside the US please see http://support.microsoft.com for regional support phone numbers. By the way, I strongly recommend you perform a brand new installation of the Operating System, because replacing processor (or motherboard) is a significant hardware change. I hope this helps. Thanks. Regards, Neo Zhu Microsoft Online Community Support
March 3rd, 2008 1:37pm