I use FileZila and tried also CuteFtp to upload my website.

The problem is - always Failed to retrieve directory azure website.

the log :

Status: Resolving address of waws-prod-db3-009.ftp.azurewebsites.windows.net
Status: Connecting to ...........
Error: Connection timed out
Error: Could not connect to server
Status: Waiting to retry...
Status: Resolving address of waws-prod-db3-009.ftp.azurewebsites.windows.net
Status: Connecting to ..........
Status: Connection established, waiting for welcome message...
Response: 220 Microsoft FTP Service
Command: AUTH TLS
Response: 234 AUTH command ok. Expecting TLS Negotiation.
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Command: USER aloni\alonisoft_web
Response: 331 Password required
Command: PASS **********
Response: 230 User logged in.
Command: SYST
Response: 215 Windows_NT
Command: FEAT
Response: 211-Extended features supported:
Response: LANG EN*
Response: UTF8
Response: AUTH TLS;TLS-C;SSL;TLS-P;
Response: PBSZ
Response: PROT C;P;
Response: CCC
Response: HOST
Response: SIZE
Response: MDTM
Response: REST STREAM
Response: 211 END
Command: OPTS UTF8 ON
Response: 200 OPTS UTF8 command successful - UTF8 encoding now ON.
Command: PBSZ 0
Response: 200 PBSZ command successful.
Command: PROT P
Response: 200 PROT command successful.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is current directory.
Command: TYPE I
Response: 200 Type set to I.
Command: PASV
Response: 227 Entering Passive Mode (137,135,136,19,39,154).
Command: LIST
Response: 150 Opening BINARY mode data connection.
Error: Connection timed out
Error: Failed to retrieve directory listing 

hi sir,

It seems that this is a timeout issue. Firstly, I suggest you could follow this blog to ensure your each steps are right.

Secondly, I suggest you could try to enable this settings:

Regards,

Will