my Start is gone...
i have blue screen only after login. The task bar in the bottom and the start button are not there. all i see is the mouse pointer, not hourly glasses. if i right or left click the mouse button. from what i've gather, someone made a change in Group policy on not allowing domain admin to login, but, has already changed back. greatly appreciate for pointers to resolve this login issue.
June 17th, 2009 7:59am

Hi, According to the error message, we find it seems to be system crash issue and we need to analyze the crash dump file to narrow down the root cause of the issue. Unfortunately, it is not effective for us to debug the crash dump file here in the forum. Therefore, I would like to suggest that you contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607 Hope the issue will be resolved soon. Best regards, Vincent Hu
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June 18th, 2009 1:23pm

thanks for the reply. the interesting thing while there was the "blue screen after login", i can remote desktop to the server as console. so, i am not sure where to find crash dump, if there was any. any other ideas?
June 22nd, 2009 5:07pm

Hi, The following Microsoft Knowledge Base describe the overview of memory dump files, you can refer to: Overview of memory dump file options for Windows Vista, Windows Server 2008, Windows Server 2003, Windows XP, and Windows 2000 http://support.microsoft.com/kb/254649 Best regards, Vincent Hu
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June 23rd, 2009 8:27am

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