I have been searching the net for a solution for this problem and can find solutions for Windows 7, Vista, server 2003 SP1 but not windows 2008 R2. Out of the blue certain adminsitrators, including me, can't logon to two of our servers. Not through RDP or Console. on the logon screen we get this error: The user profile service service failed the logon. user profile cannont be loaded event viewer on the server has the following errors: Log Name: Application Source: Microsoft-Windows-User Profiles Service Date: 23-09-2010 12:45:57 Event ID: 1500 Task Category: None Level: Error Keywords: User: CPHPCSYSAD\cajeadmin Computer: cphmgmt.cph.pcsys.dk Description: Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly. DETAIL - The system cannot find the file specified. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" /> <EventID>1500</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2010-09-23T10:45:57.391206900Z" /> <EventRecordID>15071</EventRecordID> <Correlation /> <Execution ProcessID="848" ThreadID="1148" /> <Channel>Application</Channel> <Computer>XXXXXXXX</Computer> <Security UserID="S-1-5-21-73586283-1580818891-725345543-6720" /> </System> <EventData> <Data Name="Error">The system cannot find the file specified. </Data> </EventData> </Event> Log Name: Application Source: Microsoft-Windows-User Profiles Service Date: 23-09-2010 12:45:57 Event ID: 1511 Task Category: None Level: Error Keywords: User: domain/user XXX Computer: FQDN of computer Description: Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" /> <EventID>1511</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2010-09-23T10:45:57.390230600Z" /> <EventRecordID>15070</EventRecordID> <Correlation /> <Execution ProcessID="848" ThreadID="1148" /> <Channel>Application</Channel> <Computer>cphmgmt.cph.pcsys.dk</Computer> <Security UserID="S-1-5-21-73586283-1580818891-725345543-6720" /> </System> <EventData> </EventData> </Event> Log Name: Application Source: Microsoft-Windows-Winlogon Date: 23-09-2010 12:45:57 Event ID: 6004 Task Category: None Level: Warning Keywords: Classic User: N/A Computer: FQDN of computer Description: The winlogon notification subscriber <Profiles> failed a critical notification event. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Winlogon" Guid="{DBE9B383-7CF3-4331-91CC-A3CB16A3B538}" EventSourceName="Wlclntfy" /> <EventID Qualifiers="32768">6004</EventID> <Version>0</Version> <Level>3</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2010-09-23T10:45:57.000000000Z" /> <EventRecordID>15069</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>Application</Channel> <Computer>FQDN og computer</Computer> <Security /> </System> <EventData> <Data>Profiles</Data> <Binary>F4010000</Binary> </EventData> </Event> Have any of you had this problem?

Hi, Are you using Roaming profile? Please check if the following KB article helps: 947215 Error message when you log on to a Windows Vista-based or Windows 7-based computer by using a temporary profile: "The User Profile Service failed the logon. User profile cannot be loaded" http://support.microsoft.com/default.aspx?scid=kb;EN-US;947215This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Thanks for answering! No we are not using roaming profiles :) I have stumpled across that KB before. Are you sure i should use that KB? its for vista og windows 7 and im trying to login to a windows 2008 r2 server?

Hi, This issue can occur if 1) the local profile is corrupted. 2) the local profile is deleted as the KB mentions in the CAUSE session. Is there any administrative account available to logon the server? If so, you can check if the local profile of the problematic account is there and if the value of ProfileImagePath is correct. If they are correct but the issue persists, I suggest that you backup the data in the profile then create a new profile for the users using the steps in the KB article. This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Sorry for my long response time but I had to relie on a colleague to help me out with this since i can't logon myself :) We tried to follow your suggestions Joson Zhou but it didn't solve the problem... do you have any other suggestion?

Hi Casper, The first error message you posted states that it cannot find a file. Are there any file errors whatsoever in the preceding og subsequent events when the events you posted are logged? Best regards, Anders

Hi Anders Thanks for your reply... sorry I haven't responded sooner but for some reason this forum don't allways send me emails when im monitoring a thread or creating a new one... So i didn't see your post untill i did a little clean/follow up thing which i do once in while on this board. As you may know im one of the admins hit by this issue so i need to get a co worker to help me test your suggestion.... i will get back to you ASAP Best Regards Casper

problem solved.... The server i couldn't logon to was a exchange 2010 server. when a new user profile is being create the default profile want to copy a *.sqm file from C:\Users\Default\AppData\Local\Microsoft\Exchange Server\v14\Configuration1816_100.sqm to location C:\Users\heer\AppData\Local\Microsoft\Exchange Server\v14\Configuration1816_100.sqm. but can't because it doens't have access to that folder and so the profil creation fails. My boss figured this out from another danish article somewhere and i thought i wanted to share it here. Maybe it was down that path you were going Anders :) Thanks for your help :)

That was exactly what I was going to suggest... Delete the files mentioned in the events, and the problem goes away :) Best regards, Anders

thanks for your assistancen :)