installed updates not visible on 2008 R2
Hello,
Here is the scenario. I have upgraded 2008 ENT 64 bit to 2008 R2 ENT 64bit. Upgrade completed successfully without any issues.
Relevant info.
We install patches quarterly using customized patch bundle i.e. using batch scripts. Patches are manually installed running batch file.Q1 patches were installed on the2008 ENT 64 bit before OS upgrade.When upgrade completed, I went on installing Q2 patches.Post installation, I rebooted server and checked add/remove programs, view installed updates however, none of the patches are visible !Unfortunately, I didnt check whether patches were visible when OS was upgradedI tried to install individual patches for testing purpose however I either get message " Patch not applicable" or " Patch has been already applied "
I am not sure, how do I fix this issue ? Any suggestions would be very helpful and appreciated.
Here are few errors which I have noticed and I think they might help troubleshooting, not exactly sure though.
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===================================
Log Name: System
Source: Service Control Manager
Date: 4/16/2012 8:54:29 PM
Event ID: 7032
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: server.domain.com
Description:
The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Modules Installer service, but this action failed with the following error:
An instance of the service is already running.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7032</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-04-17T03:54:29.657153000Z" />
<EventRecordID>1771</EventRecordID>
<Correlation />
<Execution ProcessID="512" ThreadID="644" />
<Channel>System</Channel>
<Computer>server.domain.com</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">1</Data>
<Data Name="param2">Restart the service</Data>
<Data Name="param3">Windows Modules Installer</Data>
<Data Name="param4">%%1056</Data>
</EventData>
</Event>
===================================
Log Name: System
Source: Service Control Manager
Date: 4/16/2012 8:49:29 PM
Event ID: 7031
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: server.domain.com
Description:
The Windows Modules Installer service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7031</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-04-17T03:49:29.521370600Z" />
<EventRecordID>1767</EventRecordID>
<Correlation />
<Execution ProcessID="512" ThreadID="644" />
<Channel>System</Channel>
<Computer>server.domain.com</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Windows Modules Installer</Data>
<Data Name="param2">2</Data>
<Data Name="param3">300000</Data>
<Data Name="param4">1</Data>
<Data Name="param5">Restart the service</Data>
</EventData>
</Event>
===================================
Log Name: System
Source: Service Control Manager
Date: 4/16/2012 8:14:24 PM
Event ID: 7034
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: server.domain.com
Description:
The Windows Modules Installer service terminated unexpectedly. It has done this 4 time(s).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7034</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-04-17T03:14:24.857193000Z" />
<EventRecordID>1739</EventRecordID>
<Correlation />
<Execution ProcessID="512" ThreadID="1540" />
<Channel>System</Channel>
<Computer>server.domain.com</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Windows Modules Installer</Data>
<Data Name="param2">4</Data>
</EventData>
</Event>
===================================
Log Name: Application
Source: Application Error
Date: 4/16/2012 9:11:07 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: server.domain.com
Description:
Faulting application name: TrustedInstaller.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc4b0
Faulting module name: ntdll.dll, version: 6.1.7600.16915, time stamp: 0x4ec4b137
Exception code: 0xc00000fd
Fault offset: 0x0000000000053028
Faulting process id: 0xbc0
Faulting application start time: 0x01cd1c50148dd4d8
Faulting application path: C:\Windows\servicing\TrustedInstaller.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 5ac71a33-8843-11e1-b040-0050569c0181
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-04-17T04:11:07.000000000Z" />
<EventRecordID>729</EventRecordID>
<Channel>Application</Channel>
<Computer>server.domain.com</Computer>
<Security />
</System>
<EventData>
<Data>TrustedInstaller.exe</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bc4b0</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7600.16915</Data>
<Data>4ec4b137</Data>
<Data>c00000fd</Data>
<Data>0000000000053028</Data>
<Data>bc0</Data>
<Data>01cd1c50148dd4d8</Data>
<Data>C:\Windows\servicing\TrustedInstaller.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>5ac71a33-8843-11e1-b040-0050569c0181</Data>
</EventData>
</Event>
===================================
Log Name: Setup
Source: Microsoft-Windows-WUSA
Date: 4/16/2012 9:02:06 PM
Event ID: 3
Task Category: None
Level: Error
Keywords:
User: Domain\Admin
Computer: server.domain.com
Description:
Windows update could not be installed because of error 2359302 "" (Command line: ""C:\Windows\system32\wusa.exe" "C:\Temp\patches\Windows6.1-KB2483614-x64.msu" ")
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WUSA" Guid="{09608C12-C1DA-4104-A6FE-B959CF57560A}" />
<EventID>3</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2012-04-17T04:02:06.605146500Z" />
<EventRecordID>529</EventRecordID>
<Correlation />
<Execution ProcessID="1500" ThreadID="2464" />
<Channel>Setup</Channel>
<Computer>server.domain.com</Computer>
<Security UserID="S-1-5-21-3111972453-4264473440-2410976021-34181" />
</System>
<EventData>
<Data Name="UpdateTitle">
</Data>
<Data Name="ErrorCode">2359302</Data>
<Data Name="ErrorString">
</Data>
<Data Name="CommandLine">"C:\Windows\system32\wusa.exe" "C:\Temp\patches\Windows6.1-KB2483614-x64.msu" </Data>
</EventData>
</Event>
===================================
Thanks !
April 17th, 2012 12:32am
Hi,
From your description, your issue is more likely related to WSUS, please post here.
http://social.technet.microsoft.com/Forums/en-US/winserverwsus/threadsJeff Ren TechNet Community Support beneficial to other community members reading the thread.
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May 7th, 2012 2:35am


