igfxsrvc.exe unable to locate component
I receives following Error message while trying to login onto WSUS installed on 2003 OS
"igfxsrvc.exe unable to locate component
This application has failed to start because dxgi.dll was not found. Re-installing the application may fix this problem."
how I could overcome this issue
September 16th, 2011 9:20am
Hi,
According to my search, igfxsrvc.exe is a process associated with the Intel(R) Common User Interface from Intel Corporation. It is installed with graphic
card drivers with Intel chipsets.
Based on the current situation, I would like to suggest you uninstall and reinstall the latest version of the display card driver to check the result.
In addition, you may also update the BIOS and the chipset drivers to test the issue.
You may also run the command: SFC /Scannow to scan and repair the system files including dxgi.dll.
If the issue persists, please also test the issue in Clean Boot to find out the program that is causing the error and disable it from starting with Windows.
For the detailed steps, please refer to the “How to Use System Configuration Utility” section of the following Microsoft KB article:
How to troubleshoot startup problems in Windows Server 2003
http://support.microsoft.com/kb/325375
What’s the result?
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September 19th, 2011 2:51am