faulting application svchost.exe ver 5.2.39790.3959,faulting module shell32.dll

Generally need more info. Operating system and service pack. You might check the event log as well. Regards, Dave Patrick .... Microsoft Certified Professional -Microsoft MVP [Windows]

Hi TMSSUPPORT , As Dave mentioned , please provides more information about your system , it will help us to troubleshooting more effetely. According what you mentioned right now, please check if it worked with the following workaround. 1. Perform a clean boot with disable any third party services by using Mconfig utility · Click Start, type msconfig in the Start Search box, and then press ENTER. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. · On the General tab, click Selective Startup. · Under Selective Startup, click to clear the Load Startup Items check box. · Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All. · Click OK. · When you are prompted, click Restart. · After the computer starts, start the installation of the features and check whether the problem is resolved. 2. Install the latest netapi.dll using security update ms08-067 http://www.microsoft.com/technet/security/Bulletin/MS08-067.mspx 3. If the issue is only happening in windows 2003 computer apply the following hotfix as well http://support.microsoft.com/kb/932762 4. Perform a full virus scan with using Microsoft Security Essentials http://www.microsoft.com/security_essentials/ Thanks. Tiger Li Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.