Hi, Check the below article that talks about the exact same problem. You might be able to find a resolution from there. http://answers.microsoft.com/en-us/windows/forum/windows_vista-security/could-not-connect-to-the-user-profile-service/f38e4e8e-1a12-4250-9fff-64de7302e96a Thamara. MCTS, MCITP Ent Admin, Specialized in U.C Voice OCS 2007 R2

Download the MSRT tool and run it on the system to clean the Worm:Win32/Morto.B. Thanks

in win server 2008 machine amessage appear on desktop have the address (RunDll) said that :(( eror loding\\tsclient\a\a.dll access is denied.)) twice. after several hours the server can not work properly and another message appairs in the notification area in a black background said that (( failed to connect to windows service. windows could not connect to the user profile service.service. this problem prevents limited users from logging on to the system. As administrative user , you can review the system Event Log for details about why the service didn't respond))

Hi, Check the below article that talks about the exact same problem. You might be able to find a resolution from there. http://answers.microsoft.com/en-us/windows/forum/windows_vista-security/could-not-connect-to-the-user-profile-service/f38e4e8e-1a12-4250-9fff-64de7302e96a Thamara. MCTS, MCITP Ent Admin, Specialized in U.C Voice OCS 2007 R2