I wanna update the server located in my company (Intranet) I downloaded the sp1 file windows6.1-kb976932-x64.exe, and I ran it, but after a certain time the installation freezed, on the progressbar with the information downloading the xxxxxxx.cab. I think this needs a Internet connection, but this server is located in a Intranet environment. How can I get the upgrade work through. Thanks.

Hello, personally I have not installed SP1 on a 2008 R2 server manually without internet connection and AFAIK manual installation does not require internet. Please proceed like the following: Run chkdsk /r /f Run sfc /scannow Download and install System Readiness Tool for Window Server 2008 R2 Once done, try again. If the problem persist, connect your server to internet and check again. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified IT Professional: Enterprise Administrator

Hi, Do you receive any error code during the installation? If so, what's it? You can download the latest version of System Update Readiness Tool via the link below: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2 http://support.microsoft.com/kb/947821/en-us#top Install it before you retry to install SP1 on Server 2008 R2. Besides, you can refer to the links below to troubleshoot the issue: How to troubleshoot common Windows Update, Microsoft Update, and Windows Server Update Services installation issues http://support.microsoft.com/kb/906602#top You cannot install some updates or programs http://support.microsoft.com/kb/822798#top Please find the CBS.log file in the %windir%\Logs\CBS folder for further research. For your convenience, I have created a workspace for you. You can upload the information files to the following link. (Please choose "Send Files to Microsoft") Workspace URL: https://sftus.one.microsoft.com/choosetransfer.aspx?key=8d3e0113-489b-462b-83b6-220ae3a8070c Password: E0@)$YDY{p Note: Due to differences in text formatting with various email clients, the workspace link above may appear to be broken. Please be sure to include all text between '(' and ')' when typing or copying the workspace link into your browser. Meanwhile, please note that files uploaded for more than 72 hours will be deleted automatically. Please ensure to notify me timely after you have uploaded the files. Thank you for your understanding. Regards, Cecilia Zhou -------------------------------------------------------------------------------- Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, Thank you. I didn't receive any kind of error codes, the installation and the progressbar just freezed without any prompts. And now I try your suggestion, install firstly System Update Readiness Tool. I hope it can get the things through. Thanks again.

Hi, I am interested in this issue. Would you mind letting me know the result of installing the System Update Readiness Tool? If you need further assistance, feel free to let me know. I will be more than happy to be of assistance. Have a great day. Regards, Cecilia Zhou -------------------------------------------------------------------------------- Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.