administrate permission needed with windows

i have a assus notebook that i used to let my 12 year old play games on until he crashed it. well i took it to his mothers house so she could fix it and when i got it back she explained she had to install windows 7 to get it to work. okay no big deal except for she went in command prompt and set up some kind of group something and now when i want to install something or change a setting it says i need permission from the administer and asks for a password which she says she doesnt know. how to i fix it

August 28th, 2015 9:30am

Hi,

your post is misplaced, you can post to the official WIndows 7 forum here:

https://social.technet.microsoft.com/Forums/en-US/home?forum=w7itprogeneral

The feature, which prompts for the password is called USer Account Control. Here you can find some hints on reseting the password:

http://answers.microsoft.com/en-us/windows/forum/windows_vista-security/forgot-my-uac/aa94ce5d-aa07-4103-9993-f7e988f0b21e?auth=1

In the end it could be easier to just re-install the notebook.

Hope this helps.

Regards,

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August 28th, 2015 11:39am

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