Running XP SP3 on a Dell Vostro 200 just a few months old. Every time I go to shut it down, I have to do it twice. That is, I hit the windows key, then "U" twice, and nothing happens. The I do the same keysequence again and the machine shuts down. Anyone have any ideas? I assume it is something in the registry. Thank you very much for your time.

Hi, Test the issue in Safe Mode. If the issue does not occur, try a Clean Boot according to the following article: How to configure Windows XP to start in a "clean boot" state http://support.microsoft.com/kb/310353/en-us If the issue persists, please understand that we mainly discuss Windows Server issues in this forum. As your issue is related to Windows XP, I suggest discussing it in our Windows XP newsgroup or Windows XP Service Pack 3 forum. Windows XP newsgroup http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsxp.general&lang=en&cr=US Windows XP Service Pack 3 forum http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=2010&SiteID=17 I hope your issue can be resolved soon. Tim Quan - MSFT

Thank you, Tim.