II have a workstation that cannot access the internet. All of the workstations are configured with Static Ips and the same except for the Ip for the particular workstation. I set this workstation to DCHP just to be sure there wasn't a conflict, but that did not help. I don't think it is that configuration that is the problem. The workstation was ok until recently (I don't know when the problem began, because the user didn't report it). Other than the Internet Protocol configuration, what can I look at? Thank you for your help and God Bless, God Bless, Mark A. Sam

Hi Mark, There could be a lot of reasons starting with the IP misconfiguration and ending with the malfunctioning TCP stack. You need to troubleshoot it step be step, start with the NIC (try to ping localhost), then go further to the network (ping gateway), etc. One of the possible reasons is CONFICKER virus, use Microsoft Windows Malicious Software removal Tool to check the PC.

Take a look at these troubleshooting articles: http://www.microsoft.com/windowsxp/using/networking/maintain/troubleshoot.mspx http://support.microsoft.com/kb/314067

In addition to Kudrat's suggestion, here is a summary that you can review to learn how to use the simple PING command to help determine where you may have netowork connectivity issues: Using PING to Test for Network Connectivity http://www.anitkb.com/2010/06/using-ping-to-test-for-network.htmlVisit: anITKB.com, an IT Knowledge Base.

Kudrat, I could ping an ip address and get a response but not a text address like localhost, gateway, www.microsoft.com. When I ping a text address I get this message: The procedure entry point WSCUpdateProvider could not be located in the dynamic link library WS2_32.dll. Then message: The procedure entry point DnsApiFree could not be located in dynamic link library DNSAPI.dll. Then I received the first message again. God Bless, Mark God Bless, Mark A. Sam

Mark what is your operating system on the workstation.http://www.virmansec.com/blogs/skhairuddin

Windows XP ProGod Bless, Mark A. Sam

I set up a mail account on Outlook Express and could not send, but could receive emails. God Bless, Mark A. Sam

Hello try and run an sfc /scannow to make sure that your OS files are intact and have not been modified or corrupted. ChazzieChazzie / IT Manager Advanced Door Controls, Inc.

Chazzie, I ran scannow, but it didn't correct the problem. Thanks for the suggestion. God Bless, MarkAs God Bless, Mark A. Sam

Please follow this Kb article and reset your tcp/ip stack http://support.microsoft.com/kb/299357 if the above doesnt helps then please post your query in XP forums as this forums is dedicated to Windwos Server technology for Xp related question please post here http://www.microsoft.com/windowsxp/expertzone/newsgroups.mspxhttp://www.virmansec.com/blogs/skhairuddin

You can also post on Windows XP forum. Thanks

Syed, Thank you for the article and the link to the XP forums. I couldn't find before except relating to SP3. God Bless, MarkAs God Bless, Mark A. Sam