Hi I have a virtual machine(on Hyper V) with Windows 2008 R2 Standard When I did windows update it installed few of the updates and then started giving me the following err code 8020002E and 80004005. Points which i noticed are In the event viewer it is giving the following log Log Name: Application Source: Windows Error Reporting Date: 9/5/2011 11:13:35 AM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: RHFPSR01.awa.com Description: Fault bucket , type 0 Event Name: WindowsUpdateFailure Response: Not available Cab Id: 0 Problem signature: P1: 7.5.7601.17514 P2: 80004005 P3: 73A58E93-789F-410C-9D7F-CE577CBF2903 P4: Download P5: 101 P6: Unmanaged P7: P8: P9: P10: Attached files: These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.5.7601.17514_26e7933eebd8759397facf9153f187d87feece5_0097a03b Analysis symbol: Rechecking for solution: 0 Report Id: f3401ae7-d796-11e0-8670-00155d322f01 Report Status: 4 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-09-05T08:13:35.000000000Z" /> <EventRecordID>5149</EventRecordID> <Channel>Application</Channel> <Computer>RHFPSR01.awa.com</Computer> <Security /> </System> <EventData> <Data> </Data> <Data>0</Data> <Data>WindowsUpdateFailure</Data> <Data>Not available</Data> <Data>0</Data> <Data>7.5.7601.17514</Data> <Data>80004005</Data> <Data>73A58E93-789F-410C-9D7F-CE577CBF2903</Data> <Data>Download</Data> <Data>101</Data> <Data>Unmanaged</Data> <Data> <Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.5.7601.17514_26e7933eebd8759397facf9153f187d87feece5_0097a03b</Data> <Data> </Data> <Data>0</Data> <Data>f3401ae7-d796-11e0-8670-00155d322f01</Data> <Data>4</Data> </EventData> </Event> Secondly when i downloaded the service pack 1 separetly and installed, it got installed without any err. Basic trouble shooting i have done like 1>reset windows update component 2>Clean boot up option also but it did not work please can any one help me with this issue Thanks

Hi, I would like to suggest you perform the following steps to troubleshoot this issue: 1. Stop the Windows Update service temporarily. 2. Run the following commands to rename the SoftwareDistribution directory. cd %windir% ren SoftwareDistribution SDTemp exit 3. Start the Windows Update service. If the issue persists, please also reset Windows Update components and run System Update Readiness Tool. For the detailed steps, please refer to the following Microsoft KB articles: How do I reset Windows Update components? http://support.microsoft.com/kb/971058 Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2 http://support.microsoft.com/kb/947821 If some system files cannot be fixed by System Update Readiness Tool, please also refer to the following Microsoft TechNet article for how to replace them. Advanced guidelines for diagnosing and fixing servicing corruption http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.