Windows update error(s) Server08 R2
· Hi I s I setup a new Hyper-V Server 2008 R2 (secondary VM) DC and ran windows updates, receive error 80070005. I also have this same error is now happening on our primary domain controller (Not a VM) yet all of our other servers are updating fine? I tried the "solution" here to no avail; http://social.technet.microsoft.com/Forums/en-US/windowsserver2008r2management/thread/6c221460-430d-4211-8d54-3bc427be26b1. ------------------------------------ I have also read this post… a little apprehensive about trying a few of the suggestions but did try this one to no avail; reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate /f wmic /namespace:\\root\ccm\SoftwareUpdates\Wuahandler path CCM_UpdateSource delete---failed wmic /namespace:\\root\ccm\ScanAgent path CCM_ScanToolHistory delete--failed net stop wuauserv net start wuauserv ------------------------------------------------- I have also tried this; 1. Click on 'Start', choose 'Run', type in CMD and click on 'OK'. 2. Type NET STOP WUAUSERV and press 'Enter'. 3. Find the folder c:\Windows\SoftwareDistribution. 5. Rename folder SoftwareDistribution to some other name such as SD_old. 6. Return to the CMD prompt command line window that opened in step 1 and then type NET START WUAUSERV and click 'Enter'. 7. Please access the Windows Update site and see, if the issue is resolved. --------------------- · Running WSUS but have omitted all of the servers, I update them manually. · Logged in under the domain admin account · I can install other programs no problem. · No AV installed · I am part of a domain but all other servers have no issue with updates, all in the same OU policy · I have looked at the even viewer… there are no errors of any kind. When I choose ‘check for updates’ this error 80070005 comes up far too fast, like it doesn’t try just throws up the error? Thanks
June 25th, 2010 1:01am

Hi, Can you post your windowsupdate.log file that is located in the %systemroot% (Windows) directory? Thanks -- Mike Burr
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June 25th, 2010 7:12am

Generally 0x80070005 is caused by permission issue such as you do not have permission to add/modify registry/system file. First please go to Windows Update to check which update failed to be installed. If it is a specific update, you can go to Microsoft Download Center to search for the update and download it separately: http://www.microsoft.com/downloads/en/default.aspx Please save the update to Drive C, boot the computer to Safe Mode and test to install the update again. If still failed, please write down the error message or capture a screenshot (if there is an error message but not just hang). Meanwhile, please also help collect following 2 log files: 1. Click the "Start" Button. 2. In the "Search bar", please input: %windir%\Logs\CBS\CBS.log and press enter 3. Now click on the "File" menu and then click on the "Save As". 4. From the left panel, click "Desktop" and click on the Save button. Note: If you do not have permission to copy it, you may need to take ownership of the file first. 5. Go to windows folder, find WindowsUpdate.log. 6. Send the 2 log files to me. Here are the steps to upload a picture. You can upload the information files to the following link. (Please choose "Send Files to Microsoft") Workspace URL: (https://sftasia.one.microsoft.com/choosetransfer.aspx?key=0a80b9b3-cd2d-4b17-9a31-4ac0770656bb) Password: Nuzy_FiNHZj9)1V Note: Due to differences in text formatting with various email clients, the workspace link above may appear to be broken. Please be sure to include all text between '(' and ')' when typing or copying the workspace link into your browser. Meanwhile, please note that files uploaded for more than 72 hours will be deleted automatically. Please ensure to notify me timely after you have uploaded the files. Thank you for your understanding.Shaon Shan TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com
June 25th, 2010 9:25am

That you for your help... I have sent the log files you requested.
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June 25th, 2010 7:13pm

Hi, Can you post your windowsupdate.log file that is located in the %systemroot% (Windows) directory? Thanks -- Mike Burr Hi Mike This is the log file just from the 24th... rather long read. Did you need/want the whole thing? Thanks! 2010-06-23 20:54:21:242 4192 1638 WUApp WARNING: Error displaying Opted In Service summary: 80070005 2010-06-24 01:54:21:183 1056 13f8 AU ############# 2010-06-24 01:54:21:183 1056 13f8 AU ## START ## AU: Search for updates 2010-06-24 01:54:21:183 1056 13f8 AU ######### 2010-06-24 01:54:21:197 1056 13f8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {0160F5EB-3B50-45DB-AAC5-CD9934A9330C}] 2010-06-24 01:54:21:198 1056 1088 Agent ************* 2010-06-24 01:54:21:198 1056 1088 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-06-24 01:54:21:198 1056 1088 Agent ********* 2010-06-24 01:54:21:198 1056 1088 Agent * Online = Yes; Ignore download priority = No 2010-06-24 01:54:21:198 1056 1088 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2010-06-24 01:54:21:198 1056 1088 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed 2010-06-24 01:54:21:198 1056 1088 Agent * Search Scope = {Machine} 2010-06-24 01:54:21:301 1056 1088 Setup Checking for agent SelfUpdate 2010-06-24 01:54:21:302 1056 1088 Setup Client version: Core: 7.4.7600.226 Aux: 7.4.7600.226 2010-06-24 01:54:21:302 1056 1088 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: 2010-06-24 01:54:21:525 1056 1088 Misc Microsoft signed: Yes 2010-06-24 01:54:24:063 1056 1088 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: 2010-06-24 01:54:24:282 1056 1088 Misc Microsoft signed: Yes 2010-06-24 01:54:24:285 1056 1088 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab: 2010-06-24 01:54:24:508 1056 1088 Misc Microsoft signed: Yes 2010-06-24 01:54:24:510 1056 1088 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab: 2010-06-24 01:54:24:729 1056 1088 Misc Microsoft signed: Yes 2010-06-24 01:54:24:746 1056 1088 Setup Determining whether a new setup handler needs to be downloaded 2010-06-24 01:54:24:746 1056 1088 Setup SelfUpdate handler is not found. It will be downloaded 2010-06-24 01:54:24:746 1056 1088 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226" 2010-06-24 01:54:24:905 1056 1088 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226" is already installed. 2010-06-24 01:54:24:905 1056 1088 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.4.7600.226" 2010-06-24 01:54:24:953 1056 1088 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.4.7600.226" is already installed. 2010-06-24 01:54:24:953 1056 1088 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.4.7600.226" 2010-06-24 01:54:25:011 1056 1088 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.4.7600.226" is already installed. 2010-06-24 01:54:25:011 1056 1088 Setup SelfUpdate check completed. SelfUpdate is NOT required. 2010-06-24 01:54:27:342 1056 1088 PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2010-06-24 01:54:27:342 1056 1088 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://****/ClientWebService/client.asmx 2010-06-24 01:54:27:609 1056 1088 PT WARNING: Cached cookie has expired or new PID is available 2010-06-24 01:54:27:609 1056 1088 PT Initializing simple targeting cookie, clientId = d379264f-451f-43bc-95da-4a23f4e2ec97, target group = **** Servers, DNS name = ****.****library.****.bc.ca 2010-06-24 01:54:27:609 1056 1088 PT Server URL = http://****/SimpleAuthWebService/SimpleAuth.asmx 2010-06-24 01:54:58:070 1056 1088 PT +++++++++++ PT: Synchronizing extended update info +++++++++++ 2010-06-24 01:54:58:070 1056 1088 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://****/ClientWebService/client.asmx 2010-06-24 01:55:01:235 1056 1088 Agent * Added update {85B03E42-B575-493B-84C6-3E313D3406EA}.100 to search result 2010-06-24 01:55:01:235 1056 1088 Agent * Added update {2F189FA3-09AF-460A-8876-3E17749799AC}.101 to search result 2010-06-24 01:55:01:235 1056 1088 Agent Update {83903FEF-027E-4D03-8D0B-5C6F07255E09}.100 is pruned out due to potential supersedence 2010-06-24 01:55:01:235 1056 1088 Agent * Added update {7066A142-ACD5-4777-82EC-14AFFAD49713}.101 to search result 2010-06-24 01:55:01:235 1056 1088 Agent * Added update {5058B818-D623-450D-A02B-21ECEBCBE353}.100 to search result 2010-06-24 01:55:01:235 1056 1088 Agent * Added update {4D82F42A-DB59-4770-A340-EA7565374C86}.100 to search result 2010-06-24 01:55:01:235 1056 1088 Agent * Added update {33676B56-8465-48E1-81BB-F737E52E392C}.100 to search result 2010-06-24 01:55:01:235 1056 1088 Agent * Added update {D4E9761C-B3A7-4E1E-BBB1-542C8BD95136}.105 to search result 2010-06-24 01:55:01:236 1056 1088 Agent * Added update {84568FC3-EEDF-4C49-9CEB-FFBE57C1BA02}.108 to search result 2010-06-24 01:55:01:236 1056 1088 Agent * Added update {A7E740BE-0A2B-4F92-93F2-A4CF33403D9B}.105 to search result 2010-06-24 01:55:01:236 1056 1088 Agent * Added update {17151C7F-3169-4EA1-851F-0BA5BD65E5BB}.106 to search result 2010-06-24 01:55:01:236 1056 1088 Agent * Added update {D8DDC1FA-B589-467D-A857-B5774B333AAE}.103 to search result 2010-06-24 01:55:01:236 1056 1088 Agent * Added update {10546C5D-3C7E-445B-BEEE-655C0AD66D8E}.100 to search result 2010-06-24 01:55:01:236 1056 1088 Agent * Added update {3883CB12-9545-427F-A257-8E4E00F6C5F2}.103 to search result 2010-06-24 01:55:01:236 1056 1088 Agent * Added update {1E29DFF1-ECB0-4A92-AFD3-B4D403803B05}.109 to search result 2010-06-24 01:55:01:236 1056 1088 Agent * Added update {F9CDE316-4696-4CD1-9449-EA27D0A98280}.105 to search result 2010-06-24 01:55:01:236 1056 1088 Agent * Added update {6D5BD96F-C862-4888-9EDD-3514384CBD8F}.100 to search result 2010-06-24 01:55:01:236 1056 1088 Agent * Found 16 updates and 55 categories in search; evaluated appl. rules of 522 out of 800 deployed entities 2010-06-24 01:55:01:250 1056 1088 Agent ********* 2010-06-24 01:55:01:250 1056 1088 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-06-24 01:55:01:250 1056 1088 Agent ************* 2010-06-24 01:55:01:256 1056 1088 Report REPORT EVENT: {EBD0EB7B-65C6-4BD8-984A-2AC3ACD40443} 2010-06-24 01:55:01:243-0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 16 updates. 2010-06-24 01:55:01:256 1056 1088 Report REPORT EVENT: {C67320B1-AA09-418B-B8E2-98AC81AF7728} 2010-06-24 01:55:01:245-0700 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status. 2010-06-24 01:55:01:256 1056 15b0 AU >>## RESUMED ## AU: Search for updates [CallId = {0160F5EB-3B50-45DB-AAC5-CD9934A9330C}] 2010-06-24 01:55:01:256 1056 15b0 AU # 16 updates detected 2010-06-24 01:55:01:257 1056 1088 Report CWERReporter finishing event handling. (00000000) 2010-06-24 01:55:01:258 1056 15b0 AU ######### 2010-06-24 01:55:01:258 1056 15b0 AU ## END ## AU: Search for updates [CallId = {0160F5EB-3B50-45DB-AAC5-CD9934A9330C}] 2010-06-24 01:55:01:258 1056 15b0 AU ############# 2010-06-24 01:55:01:306 1056 15b0 AU Featured notifications is disabled. 2010-06-24 01:55:01:327 1056 15b0 AU AU setting next detection timeout to 2010-06-25 04:37:59 2010-06-24 01:55:06:248 1056 1088 Report CWERReporter finishing event handling. (00000000) 2010-06-24 01:56:34:380 1056 1088 Report Uploading 2 events using cached cookie, reporting URL = http://****/ReportingWebService/ReportingWebService.asmx 2010-06-24 01:56:34:383 1056 1088 Report Reporter successfully uploaded 2 events. 2010-06-24 16:08:45:272 1056 13f8 AU AU setting next sqm report timeout to 2010-06-25 23:08:45 2010-06-24 21:37:59:306 1056 13f8 AU ############# 2010-06-24 21:37:59:306 1056 13f8 AU ## START ## AU: Search for updates 2010-06-24 21:37:59:306 1056 13f8 AU ######### 2010-06-24 21:37:59:320 1056 13f8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {63202D99-F4D7-46C2-A4BC-00CF0BE322FF}] 2010-06-24 21:37:59:320 1056 167c Agent ************* 2010-06-24 21:37:59:320 1056 167c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-06-24 21:37:59:320 1056 167c Agent ********* 2010-06-24 21:37:59:320 1056 167c Agent * Online = Yes; Ignore download priority = No 2010-06-24 21:37:59:320 1056 167c Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2010-06-24 21:37:59:320 1056 167c Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed 2010-06-24 21:37:59:320 1056 167c Agent * Search Scope = {Machine} 2010-06-24 21:37:59:419 1056 167c Setup Checking for agent SelfUpdate 2010-06-24 21:37:59:420 1056 167c Setup Client version: Core: 7.4.7600.226 Aux: 7.4.7600.226 2010-06-24 21:37:59:420 1056 167c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: 2010-06-24 21:37:59:641 1056 167c Misc Microsoft signed: Yes 2010-06-24 21:38:02:178 1056 167c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: 2010-06-24 21:38:02:398 1056 167c Misc Microsoft signed: Yes 2010-06-24 21:38:02:401 1056 167c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab: 2010-06-24 21:38:02:622 1056 167c Misc Microsoft signed: Yes 2010-06-24 21:38:02:624 1056 167c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab: 2010-06-24 21:38:02:844 1056 167c Misc Microsoft signed: Yes 2010-06-24 21:38:02:860 1056 167c Setup Determining whether a new setup handler needs to be downloaded 2010-06-24 21:38:02:860 1056 167c Setup SelfUpdate handler is not found. It will be downloaded 2010-06-24 21:38:02:861 1056 167c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226" 2010-06-24 21:38:03:007 1056 167c Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226" is already installed. 2010-06-24 21:38:03:007 1056 167c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.4.7600.226" 2010-06-24 21:38:03:055 1056 167c Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.4.7600.226" is already installed. 2010-06-24 21:38:03:056 1056 167c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.4.7600.226" 2010-06-24 21:38:03:114 1056 167c Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.4.7600.226" is already installed. 2010-06-24 21:38:03:115 1056 167c Setup SelfUpdate check completed. SelfUpdate is NOT required. 2010-06-24 21:38:05:531 1056 167c PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2010-06-24 21:38:05:532 1056 167c PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://***/ClientWebService/client.asmx 2010-06-24 21:38:05:797 1056 167c PT WARNING: Cached cookie has expired or new PID is available 2010-06-24 21:38:05:797 1056 167c PT Initializing simple targeting cookie, clientId = d379264f-451f-43bc-95da-4a23f4e2ec97, target group = *** Servers, DNS name = ***.****library.****.bc.ca 2010-06-24 21:38:05:797 1056 167c PT Server URL = http://****/SimpleAuthWebService/SimpleAuth.asmx 2010-06-24 21:38:36:233 1056 167c PT +++++++++++ PT: Synchronizing extended update info +++++++++++ 2010-06-24 21:38:36:234 1056 167c PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://****/ClientWebService/client.asmx 2010-06-24 21:38:39:493 1056 167c Agent * Added update {85B03E42-B575-493B-84C6-3E313D3406EA}.100 to search result 2010-06-24 21:38:39:493 1056 167c Agent * Added update {2F189FA3-09AF-460A-8876-3E17749799AC}.101 to search result 2010-06-24 21:38:39:494 1056 167c Agent Update {83903FEF-027E-4D03-8D0B-5C6F07255E09}.100 is pruned out due to potential supersedence 2010-06-24 21:38:39:494 1056 167c Agent * Added update {7066A142-ACD5-4777-82EC-14AFFAD49713}.101 to search result 2010-06-24 21:38:39:494 1056 167c Agent * Added update {5058B818-D623-450D-A02B-21ECEBCBE353}.100 to search result 2010-06-24 21:38:39:494 1056 167c Agent * Added update {4D82F42A-DB59-4770-A340-EA7565374C86}.100 to search result 2010-06-24 21:38:39:494 1056 167c Agent * Added update {33676B56-8465-48E1-81BB-F737E52E392C}.100 to search result 2010-06-24 21:38:39:494 1056 167c Agent * Added update {D4E9761C-B3A7-4E1E-BBB1-542C8BD95136}.105 to search result 2010-06-24 21:38:39:494 1056 167c Agent * Added update {84568FC3-EEDF-4C49-9CEB-FFBE57C1BA02}.108 to search result 2010-06-24 21:38:39:494 1056 167c Agent * Added update {A7E740BE-0A2B-4F92-93F2-A4CF33403D9B}.105 to search result 2010-06-24 21:38:39:494 1056 167c Agent * Added update {17151C7F-3169-4EA1-851F-0BA5BD65E5BB}.106 to search result 2010-06-24 21:38:39:494 1056 167c Agent * Added update {D8DDC1FA-B589-467D-A857-B5774B333AAE}.103 to search result 2010-06-24 21:38:39:494 1056 167c Agent * Added update {10546C5D-3C7E-445B-BEEE-655C0AD66D8E}.100 to search result 2010-06-24 21:38:39:494 1056 167c Agent * Added update {3883CB12-9545-427F-A257-8E4E00F6C5F2}.103 to search result 2010-06-24 21:38:39:494 1056 167c Agent * Added update {1E29DFF1-ECB0-4A92-AFD3-B4D403803B05}.109 to search result 2010-06-24 21:38:39:494 1056 167c Agent * Added update {F9CDE316-4696-4CD1-9449-EA27D0A98280}.105 to search result 2010-06-24 21:38:39:494 1056 167c Agent * Added update {6D5BD96F-C862-4888-9EDD-3514384CBD8F}.100 to search result 2010-06-24 21:38:39:494 1056 167c Agent * Found 16 updates and 55 categories in search; evaluated appl. rules of 522 out of 800 deployed entities 2010-06-24 21:38:39:511 1056 167c Agent ********* 2010-06-24 21:38:39:511 1056 167c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-06-24 21:38:39:511 1056 167c Agent ************* 2010-06-24 21:38:39:517 1056 167c Report REPORT EVENT: {F66A720F-D8DA-451F-AB51-6A9B9257E3E8} 2010-06-24 21:38:39:504-0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 16 updates. 2010-06-24 21:38:39:517 1056 167c Report REPORT EVENT: {0DA1C6D7-C421-4191-BBC1-3CE273EE36BA} 2010-06-24 21:38:39:506-0700 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status. 2010-06-24 21:38:39:517 1056 1660 AU >>## RESUMED ## AU: Search for updates [CallId = {63202D99-F4D7-46C2-A4BC-00CF0BE322FF}] 2010-06-24 21:38:39:517 1056 1660 AU # 16 updates detected 2010-06-24 21:38:39:518 1056 167c Report CWERReporter finishing event handling. (00000000) 2010-06-24 21:38:39:519 1056 1660 AU ######### 2010-06-24 21:38:39:519 1056 1660 AU ## END ## AU: Search for updates [CallId = {63202D99-F4D7-46C2-A4BC-00CF0BE322FF}] 2010-06-24 21:38:39:519 1056 1660 AU ############# 2010-06-24 21:38:39:567 1056 1660 AU Featured notifications is disabled. 2010-06-24 21:38:39:588 1056 1660 AU AU setting next detection timeout to 2010-06-26 02:29:26 2010-06-24 21:38:44:509 1056 167c Report CWERReporter finishing event handling. (00000000) 2010-06-24 21:40:12:634 1056 167c Report Uploading 2 events using cached cookie, reporting URL = http://****/ReportingWebService/ReportingWebService.asmx 2010-06-24 21:40:12:637 1056 167c Report Reporter successfully uploaded 2 events. 2010-06-25 09:02:18:259 1056 13f8 AU AU setting pending client directive to 'Install Approval' 2010-06-25 09:02:19:255 2472 1128 CltUI AU client got new directive = 'Shutdown', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 0 2010-06-25 09:02:19:270 1056 13f8 AU AU received handle event 2010-06-25 09:02:34:299 1056 13f8 AU Launched new AU client for directive 'Install Approval', session id = 0x2 2010-06-25 09:02:34:313 5044 115c Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0700) =========== 2010-06-25 09:02:34:313 5044 115c Misc = Process: C:\Windows\system32\wuauclt.exe 2010-06-25 09:02:34:309 5044 115c AUClnt Launched Client UI process 2010-06-25 09:02:34:343 5044 115c Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0700) =========== 2010-06-25 09:02:34:343 5044 115c Misc = Process: C:\Windows\system32\wuauclt.exe 2010-06-25 09:02:34:343 5044 115c Misc = Module: C:\Windows\system32\wucltux.dll 2010-06-25 09:02:34:343 5044 115c CltUI AU client got new directive = 'Install Approval', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 0
June 25th, 2010 7:23pm

Hi, From the WindowsUpdate.log, the error occurs when loading Windows Update but not installing a specific update. Please try the steps provided here to continue reset permission on related settings. Steps are for Windows 7 but it is the same on Windows 2008: http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/4222edeb-7068-4913-9de9-286cfc906dc4Shaon Shan TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com
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June 30th, 2010 9:17am

Hi I have tried the recommendations listed in the thread (http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/4222edeb-7068-4913-9de9-286cfc906dc4) but it has changed nothing... still getting the 8007005 error. Thanks
June 30th, 2010 8:53pm

Hi After almost three weeks on the phone with Microsoft support we figured out that our ‘Domain Users’ account became a member of the built in ‘Guests’ group somehow… removed the domain users account and everything works fine now. Still not sure why this affected updating while logged in as Domain Admin but it works. Hope this helps someone.
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August 11th, 2010 11:03pm

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