Windows server 2008 r2 Event log error 1001 Window Error Reporting
I have a couple of issues with Windows Server 2008 R2 VM.
In the Application event logs this error constantly appears:
Windows error reporting event id 1001
Version=1
EventType=WindowsWcpOtherFailure3
EventTime=130122344500993107
ReportType=1
Consent=1
UploadTime=130122344501617115
ReportIdentifier=76fa6471-b588-11e2-9e96-005056850006
Response.BucketId=1946870362
Response.BucketTable=5
Response.type=4
Sig[0].Name=OsVersion
Sig[0].Value=6.1.7601
Sig[1].Name=File
Sig[1].Value=base\wcp\componentstore\storelayout.cpp
Sig[2].Name=Function
Sig[2].Value=ComponentStore::CRawStoreLayout::OpenCanonicalDataKey
Sig[3].Name=Line
Sig[3].Value=6636
Sig[4].Name=Status
Sig[4].Value=c015001a
Sig[5].Name=StackHash
Sig[5].Value=0xdb986415
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.400.8
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=WindowsWcpOtherFailure3
ConsentKey=WindowsWcpOtherFailure3
AppName=Windows Modules Installer
AppPath=C:\Windows\servicing\TrustedInstaller.exe
When I try to run windows updates it fails with error 80073712
Running the wsus client diag utility gives me the error:
WSUS Client Diagnostics Tool
Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is not running. PASS
GetFileVersion(szEngineDir,&susVersion) failed with hr=0x80070002
The system cannot find the file specified.
From another post I installed KB947821.
It did not correct anything.
Last, I tried reinstalling the windows update agent with windowsupdateagent30-x64.exe which errors with an unrecoverable error.
Can anyone provide a suggestion?
Thanks,
Jeff
May 5th, 2013 12:13pm
Has the update readiness tool been run without error?
http://windows.microsoft.com/en-us/windows7/What-is-the-System-Update-Readiness-Tool?SignedIn=1
Then check the
%SYSTEMROOT%\Logs\CBS\CheckSUR.log
file for errors and post results if needed.
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Free Windows Admin Tool Kit Click here and download it now
May 5th, 2013 12:16pm
Here are the results from the logs.
Not sure about this one as the system is running.
Just cannot patch and have the event ID 1001 every couple of minutes in the Application log.
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-05-05 11:32
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002
Summary:
Seconds executed: 62
Found 1 errors
CSI Unable to Query Store Version Total count: 1
(w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache
May 5th, 2013 12:38pm
I think that leaves you with method 3 and 4 below.
http://support.microsoft.com/kb/957310
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Free Windows Admin Tool Kit Click here and download it now
May 5th, 2013 12:43pm
From a command prompt with admin privledges:
C:\>sfc /scannow
Beginning system scan. This process will take some time.
Windows Resource Protection could not perform the requested operation.
No other way to fix this?
I cannot perform an in place upgrade on this system at this time.
The application it supports functions, just cannot apply updates.
May 5th, 2013 12:55pm
Unfortunately the error indicates component store corruption but the SUR tool apparently doesn't detect it so your left with an in-place upgrade.
http://support.microsoft.com/kb/2255099
Assuming things go well it should affect the application but you're right to plan for the worst. If it were me I'd stand up a new guest and install move the application over.
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Free Windows Admin Tool Kit Click here and download it now
May 5th, 2013 1:11pm
Dave,
Thanks for you quick responses.
I will be taking the approach from your last suggestion,
Create new guest and re-install all applications.
One last question, does the windows error reporting event have anything to do with this or is that a secondary item completely separate from the component store corruption?
Jeff
May 5th, 2013 1:53pm
I'd say its got to be related somehow. TrustedInstaller.exe = windows module installer service
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Free Windows Admin Tool Kit Click here and download it now
May 5th, 2013 2:18pm