Windows server 2003 server rebooting automatically
Windows server 2003 server rebooting automatically,
OS : windows 2003 R2 x64-STD,SP2
Problem discription : Rebooting automatically
Found event ID : 6008
November 16th, 2011 6:49am
Hi
Maybe this post can help.
http://social.technet.microsoft.com/Forums/en-US/winservergen/thread/e5bee248-73a9-49d8-a22c-413cbf4f5fed
Renato Kurti CCNA,MCP,MCTS,MCITP
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November 16th, 2011 10:24am
Hi,
Is this node running exchange?
Martin
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November 16th, 2011 12:18pm
Hi,
Please try to install the following hotfix to check if the issue can be fixed.
Event ID 6008 is logged in the System log even though the Windows Server 2003-based computer shuts down successfully
http://support.microsoft.com/kb/950323
If the issue persists, do you encounter any BSOD?
If so, you may update BIOS and other hardware drivers first.
If it does not work, you may analyze them with Debugging Tools by yourself. You can install it and it’s Symbol Packages from the following link:
http://www.microsoft.com/whdc/Devtools/Debugging/default.mspx
WinDbg will tell you the possible cause. For more information, please read Microsoft KB Article:
How to read the small memory dump files that Windows creates for debugging
http://support.microsoft.com/kb/315263
Collect Minidump Files
=================
1. Click "Start", input "SYSDM.CPL" (without quotation marks) in the “Search” bar and press “Enter”.
2. Switch to the "Advanced" tab and click the "Settings" button under "Startup and Recovery".
3. Under "Write debugging information" section, make sure the "Small memory dump (128KB)" option is selected.
4. Make sure "%SystemRoot%\Minidump" is in the "Small dump directory" open box and click “OK”.
If the Blue Screen appears again, please refer to the following steps to collect memory dump files:
1. Click “Start”, type “%SystemRoot%\Minidump" (without quotation marks) in “Search” bar and press “Enter”.
2. Go to your Desktop, right-click on it and create a new folder named "Dump".
3. Copy all the memory dump files (looks like [Mini092008-01.dmp]) in Minidump to this folder.
If no clue can be found, you may contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist
with your request. To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. Please be advised that contacting phone support will be a charged call.
To obtain the phone numbers for specific technology request please take a look at the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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November 17th, 2011 5:48am