Windows Server 2008 R2 Standard keeps bluescreening
Hi All, Im new to this forum, so forgive me if this is posted in the wrong section. I seem to be having an issue with my Windows Server 2008 R2 Machine. It keeps bluescreening randomly. Here is the event details: Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 6/13/2010 3:24:48 AM Event ID: 1001 Task Category: None Level: Error Keywords: Classic User: N/A Computer: WIN-DEKJ8IMQMAI Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff8000166b554, 0xfffff88009942e30, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 061310-36441-01. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" /> <EventID Qualifiers="16384">1001</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2010-06-13T10:24:48.000000000Z" /> <EventRecordID>3076</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>System</Channel> <Computer>WIN-DEKJ8IMQMAI</Computer> <Security /> </System> <EventData> <Data Name="param1">0x0000003b (0x00000000c0000005, 0xfffff8000166b554, 0xfffff88009942e30, 0x0000000000000000)</Data> <Data Name="param2">C:\Windows\MEMORY.DMP</Data> <Data Name="param3">061310-36441-01</Data> </EventData> </Event> I'm not too good at deciphering this, but i've googled the error codes, and haven't been able to pinpoint the problem. Any response would be appreciated :) Cheers, Michael
June 13th, 2010 4:20am

Anybody?
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June 13th, 2010 9:45am

Hello, what i realized is that this often belong to the hardware, so make sure to use the latest drivers and updates from the hardware vendor. What kind of server/model is it?Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
June 13th, 2010 2:16pm

------------------ System Information ------------------ Time of this report: 6/13/2010, 22:33:18 Machine name: WIN-DEKJ8IMQMAI Operating System: Windows Server 2008 R2 Standard 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909) Language: English (Regional Setting: English) System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD System Model: MS-7596 BIOS: Default System BIOS Processor: AMD Athlon(tm) II X4 630 Processor (4 CPUs), ~2.8GHz Memory: 8192MB RAM Available OS Memory: 7936MB RAM Page File: 1121MB used, 14747MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7600.16385 64bit Unicode It's a custom build. It's in a datacentre located in Scranton, PA.
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June 13th, 2010 3:36pm

Hi MNewton91, This problem can be caused by faulty hardware, device drivers or corrupt system files. Here’re my suggestions: a. Try to run Startup Repair with Installation CD/DVD 1) Insert the installation disc. 2) Restart the computer from CD/DVD. 3) Set your language preference, and then click Next. 4) Click Repair your computer. 5) In the System Recovery Options dialog box, click the operating system that you want to repair, and then click Next. 6) In the System Recovery Options menu, click Startup Repair to start the repair process. 7) When the repair process is complete, click Finish. b. Run a memory diagnostic test. It will help you to determine whether the problems are caused by failing hardware, such as RAM or the memory system of your motherboard. You can download the Windows Memory Diagnostic tool from the link below. http://oca.microsoft.com/en/windiag.asp Additionally, please check whether the KB article below applies. "STOP 0x0000003B" Stop error on a computer that is running Windows 7 or Windows Server 2008 R2 when you use some IEEE 1394 devices http://support.microsoft.com/kb/980932 If the methods above donot work, I would suggest contacting Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Because this issue seems to be system crash issue and we need to analyze the crash dump file to narrow down the root cause of the issue. Unfortunately, it is not effective for us to debug the crash dump file here due to the nature of the forum. Please be advised that contacting phone support will be a charged call. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607 Hope the issue will be resolved soon. Regards, Karen Ji On July 1st we will be making this forum read only. After receiving a lot of feedback from the community, it was decided that this forum is a duplication and therefore redundant of the General Forum. So, until July 1st, we will start asking customers to redirect their questions to the General Forum. On June 11th, CSS engineers will move any new threads to the General Forum. Please post a reply to the announcement thread if you have any feedback on this decision or the process. You can also email WSSDComm@microsoft.com. This posting is provided "AS IS" with no warranties, and confers no rights.
June 14th, 2010 10:26am

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