Hi, Please first make sure the system is up to date with the latest security patches and service pack. If you need further assistance, please understand that to troubleshoot the blue screen issues, we usually need to perform debugging. However, forum is not the best place for analyzing dump. It’s suggested to contact Microsoft Customer Support Services (CSS) so that a dedicated Support Professional can help you on this issue. To obtain the phone numbers for specific technology request, please refer to the website listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS If you are outside the US, please refer to http://support.microsoft.com for regional support phone numbers. Regards, Bruce

Hi, Our company have been using a server Windows Server 2008 Standard 32 bit R2 as a Database and Web Server from late of 2009. It was working fine until recently. Within the last 6 months, we experience blue screen error and the system crash. It happens randomly may be one or twice a day or it just does not happen at all for 2 or 3 weeks. The last blue screen was on Sept 14 at around 7:30 AM, i catch the Memory.Dmp file with Windbg and here is the content: Microsoft (R) Windows Debugger Version 6.12.0002.633 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\MEMORY.DMP] Kernel Summary Dump File: Only kernel address space is available Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols;srv*http://msdl.microsoft.com/download/symbols Executable search path is: Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible Product: Server, suite: TerminalServer Built by: 6002.18484.x86fre.vistasp2_gdr.110617-0336 Machine Name: Kernel base = 0x81a1d000 PsLoadedModuleList = 0x81b34c70 Debug session time: Wed Sep 14 07:32:17.377 2011 (UTC - 4:00) System Uptime: 0 days 10:37:36.088 Loading Kernel Symbols ............................................................... ................................................................ ........ Loading User Symbols Loading unloaded module list ...... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck D1, {10, 5, 0, 8bf70422} *** ERROR: Module load completed but symbols could not be loaded for aarahci.sys *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys Probably caused by : aarahci.sys ( aarahci+3d422 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If kernel debugger is available get stack backtrace. Arguments: Arg1: 00000010, memory referenced Arg2: 00000005, IRQL Arg3: 00000000, value 0 = read operation, 1 = write operation Arg4: 8bf70422, address which referenced memory Debugging Details: ------------------ READ_ADDRESS: 00000010 CURRENT_IRQL: 5 FAULTING_IP: aarahci+3d422 8bf70422 8b5010 mov edx,dword ptr [eax+10h] DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: System TRAP_FRAME: 81b12b10 -- (.trap 0xffffffff81b12b10) ErrCode = 00000000 eax=00000000 ebx=8e209038 ecx=00000007 edx=00000080 esi=8e203bdc edi=79000010 eip=8bf70422 esp=81b12b84 ebp=81b12bc0 iopl=0 nv up ei pl zr na pe nc cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246 aarahci+0x3d422: 8bf70422 8b5010 mov edx,dword ptr [eax+10h] ds:0023:00000010=???????? Resetting default scope LAST_CONTROL_TRANSFER: from 8bf70422 to 81a6afd9 STACK_TEXT: 81b12b10 8bf70422 badb0d00 00000080 84c67c38 nt!KiTrap0E+0x2e1 WARNING: Stack unwind information not available. Following frames may be wrong. 81b12bc0 8bf70899 8e209038 84a2a458 84a2a360 aarahci+0x3d422 81b12bdc 8bf70c96 8e203bdc 00000002 00000006 aarahci+0x3d899 81b12bf0 8bf673b2 8e203bdc 81b12c14 8bf3b32e aarahci+0x3dc96 81b12bfc 8bf3b32e 8e203bdc 84a11a30 84a11ae8 aarahci+0x343b2 81b12c14 8bf37d81 00a2a08c 81b12c38 8bf860b4 aarahci+0x832e 81b12c20 8bf860b4 84a2a004 849dd784 849dd780 aarahci+0x4d81 81b12c38 81a63970 849dd780 84a11a30 81ddaf6b SCSIPORT!ScsiPortInterrupt+0x2a 81b12c64 81a638e9 ffffff02 00000061 81b12cf8 nt!KiChainedDispatch2ndLvl+0x44 81b12c64 8c3d1406 ffffff02 00000061 81b12cf8 nt!KiChainedDispatch+0x29 81b12cf8 81acdcd4 84c59cb8 00000000 85278ac0 intelppm+0x1406 81b12d50 81ac5861 00000000 0000000e 00000000 nt!PoIdle+0x2d1 81b12d54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0xd STACK_COMMAND: kb FOLLOWUP_IP: aarahci+3d422 8bf70422 8b5010 mov edx,dword ptr [eax+10h] SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: aarahci+3d422 FOLLOWUP_NAME: MachineOwner MODULE_NAME: aarahci IMAGE_NAME: aarahci.sys DEBUG_FLR_IMAGE_TIMESTAMP: 48920ae4 FAILURE_BUCKET_ID: 0xD1_aarahci+3d422 BUCKET_ID: 0xD1_aarahci+3d422 Followup: MachineOwner --------- ----------------------------------------------------------- I check the system property of the server and i see that we use ADAPTEC Serial ATA Host RAID as Storage Controller beside Microsoft iCSCI Initiator and ADAPTEC RAID SCSI Disk Device as 500 GB HD. I also see that ADAPTEC Serial ATA Host RAID uses aarahci.sys as the driver, i check the driver, it is the latest driver. My question is even though i understand that there is something wrong with the driver but i am not sure what really happened. Maybe the driver is not good or the disk has fault or we don't have enough memory(our server has only 4 GB RAM and the memory load is always > 80%, sometime it reaches to 96% and current Page File is 4265 MB) Can anyone help me to point out what exactly happens with the above error? What does it mean CURRENT_IRQL: 5? and what does it mean: DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT Many thanks for your help. Thang Doan

first of all there is no windows 2008 r2 32 bit version the only version released for windows 2008 r2 is 64 bit. The problem you are facing is from the SATA RAID controller please update the device driver and see if it help or else you might need to call the vendor for the supporthttp://www.virmansec.com/blogs/skhairuddin

Sorry, It was a typo, It actually Windows Server 2008 32 bit SP 2. Thanks, Thang Doan