Windows Server 2003 Shutdown or Restart
Hi Setup Scneraio: IBM X3400 2*2Ghz, 4GB Memory, 250GB RAID 5 level with windows server 2003 Std edition SP2 ADS, DNS, DHCP, SQL Server Express Edition, .Net Framework 1.x edition based applications. Anntivirus is Trend micro. Security Updates are upto date in Server & client machines. for morethan 3 months the server was working fine. suddenly the server got shutdown / restart abruptly except event id: 6008 in system event. The server got restart or shutdown at different days not on a regulare basis. so ticket has been raised to ibm to isolate the hardware issue. Meanwhile checked for any BlueDump Error or %SystemRoot%\MEMORY.DMP & found no issue in hardware side. We disabled the Service of IBM Automatic Server Restart. then the following actions are taken to observ the issue. 1) Disabled all services & kept the server observation. 2) then enabled from AV service, sql server express service etc as each one day for observation. We cant able to predict the issue & not able to get any clue to look into this issue. but the server got restart / shutdown at any day. we came to know windows server active directory & sql server database are not be in the same server.anybody having the link for the same to prove it to our client. Because the another server which is as same hardware & software configurations working fine. These issue gives much more trouble to run the operation. Advance thanks if anyone provide us the solution.
November 8th, 2010 4:53am

Hi, have you tried to change some hardware components as, for example, power connector, power supplies/transformers, and so on ?Edoardo Benussi - Microsoft MVP Management Infrastructure - Systems Administration https://mvp.support.microsoft.com/Profile/Benussi Windows Server Italian Forum Moderator edo[at]mvps[dot]org
Free Windows Admin Tool Kit Click here and download it now
November 9th, 2010 7:44am

Hi, First of all, I would like to recommend that you power the computer into Safe Mode to check whether you get the same issue, then we can isolate the cause of the issue. Best Regards, Vincent Hu
November 10th, 2010 1:05am

Hi vincent yes that option also we tried to boot it from saffe mode for observation, that time too server restarts / shutdown.
Free Windows Admin Tool Kit Click here and download it now
November 10th, 2010 1:07am

Hi, that time too server restarts / shutdown >> I didn’t get your concern completely. Please elaborate it more. Best Regards, Vincent Hu
November 11th, 2010 2:52am

Hi that time too server restarts / shutdown ----> Means the server may restart or shutdown unpredictably.
Free Windows Admin Tool Kit Click here and download it now
November 11th, 2010 7:52am

Hi, Did you mean the computer may restart or shutdown unpredictably even if it’s in Safe Mode? If so, I suspect that there are some hardware issue, it is recommend that you contact IBM to perform the further research. Thanks for your understanding. Best Regards, Vincent Hu
November 15th, 2010 1:00am

Hi Vincent From IBM they already replaced Planner (motherboard), SMPS, FAN to isolate the issue. nothing helpful. any solution?
Free Windows Admin Tool Kit Click here and download it now
November 15th, 2010 7:41am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics