Windows SBS 2003 fully updated occasional stop error 0x0000008E (0x00000005, 0xF725FA67, 0xB894A920, 0x00000000)
Hi all, server reboots at random times. (bluescreen with auto reboot.) This server (from a customer) is fully up-to-date with SP2 , not infected according to McAfee and Mallwarebytes and online virusscanners. when i google the problem i find 2 hotfixes but both outdated (2004 en 2005). i cant seem to find a correct solution, not even from Experts-Exchange. Please help ?
April 26th, 2010 3:17pm

How often does the reboot occur? Have you tried analysing the memory dump for clues?
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April 26th, 2010 3:25pm

These articles may help. You occasionally receive a "Stop 0x0000008e" error message and the computer may occasionally stop responding in Windows Server 2003 http://support.microsoft.com/kb/905909 Stop 0x0000008e error occurs on a server that is running Microsoft Windows Server 2003 http://support.microsoft.com/kb/840216 A Windows Server 2003-based computer crashes and then generates the following error message: "STOP: 0x0000008E" http://support.microsoft.com/kb/907966 A bug check error occurs when a hard disk object repeatedly disappears and reappears in Windows Server 2003: "0x8E" or "0x19" http://support.microsoft.com/kb/921597 Regards, Dave Patrick .... Microsoft Certified Professional -Microsoft MVP [Windows]
April 26th, 2010 4:42pm

To be certain what's causing the issue, use windbg to analyse the memory dump. Would you happen to have Symantec installed on this server?
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April 26th, 2010 5:34pm

Hi, Please understand that to troubleshoot the random restart issues, we usually need to perform debugging. However, in this forum, we do not provide debugging support. If you would like to perform debugging, please contact Microsoft Customer Support Service (CSS). To obtain the phone numbers for specific technology request, please refer to the website listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS If you are outside the US, please refer to http://support.microsoft.com for regional support phone numbers. Tim Quan - MSFT
April 27th, 2010 6:35am

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