windows 2000, I'm trying to install a Nero software that came w/ an HP DVD burner. it says I need windows C++ 2005 sp1 (86) which I downloaded. this will not install bcuz it says windows installer is not installed properly. I've re-regged in run mode, any ideas?windows 2000 5.00 2195 Spack 4

Hi Samarium,Thank you for posting in windows server forums, -- Can you please check if the windows installer services is started ?-- also make sure you un register and re-register the installer MSIXEC /Unregister and MSIXEC /regserver and then test -- Check for the DCOM permissions and provide appropriate permissions under default properties tab and verify the default authentication level and default impersonation level -- please do provide the event id

Hi, Please first try Sainaths suggestion. If not work, please download and install Windows Installer: Windows Installer 3.1 Redistributable (v2) http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=889482fc-5f56-4a38-b838-de776fd4138c Regards, Bruce

thanx, did a restore from disk, i guess it worked but media player is jacked up from nero. lol