Good day,

I seem to be unable to create or activate a trial account for windows azure.

I have create a live ID, i have entered credit card information but as soon as I click purchase i get this message:

"Sorry! We could not complete the transaction using this payment method. Please contact support"

And i am unable to contact any support, the links are circular and i keep ending up in the same place i started. 

Can anyone please help.

hi Quintonn,

I guess you may need connect to Azure support ASAP, it's free, and it's the best choice for you.
 
Please contact support team by creating a support ticket at http://www.windowsazure.com/en-us/support/contact/
 
Or if that doesn't work because you don't have an active subscription you will need to contact general customer support to have them create a support ticket for you http://support.microsoft.com/gp/customer-service-phone-numbers?wa=wsignin1.0

Hope it helps.

Thanks.

Regards,

Will

Hello,

We are sorry for the inconvenience.

If you don't have an active subscription you will need to contact general customer support to have them create a support ticket for you. http://support.microsoft.com/gp/customer-service-phone-numbers?wa=wsignin1.0

Hi,

Thanks for the reply.

I don't have an Azure account, this is what i'm trying to get.

So the only way to contact Microsoft for support is by a phone number? There is no email support for this?

Thanks

hi Quintonn,

I suggest you could try phone support, it is the best choice for u. And any result, I hope you could share. If it doesn't work, please let me know.

Thanks!

Regards,

Will

Hi,

So there is no way to resolve this without actually phoning Microsoft.

I am outside of South Africa and making phone calls from my phone is extremely expensive while I am outside of South Africa. 

I was hoping that I would be able to create an Azure account using up to date technology, called the internet.

hi,

I suggest you could try this channel :

https://support.microsoft.com/oas/default.aspx?gprid=17024&st=1&wfxredirect=1&sd=gn&wa=wsignin1.0&wa=wsignin1.0

Thanks