I Switched my windows 7 OS with windows 8 OS.My system has totally 6 USB ports(4ports at back and 2 ports in front).My system is presently working with dual Operating systems(Windows 8 and Ubuntu).After installing Windows 8 OS on windows 7 the 2 USBs which are located at the front panel are not working(only on windows 8). USB is getting detected only when front USBs are connected at the booting position. And this works till the system goes shutdown. If the front USBs are not connected at the boot position, those 2 USB ports located at the front panel are not getting detected. The 4 USB ports located at back panel(connected with motherboard) are always working with no problems. Only the front 2 USB ports are not working properly.
We tried with some solutions available on Microsoft forums like uninstalling all USB ports and restarting PC. This worked for the next instance of restart but later its continuing the same problem.
As I tested with all sources, finally I came to know that its a problem in windows 8 kernel. In the present OS Ubuntu and previous OS windows 7 all the USB ports are working properly with no errors.
Here are the details what I find from Event Viewer on my PC for this particular USB ports.
Log Name: Microsoft-Windows-Kernel-PnP/Configuration
Source: Microsoft-Windows-Kernel-PnP
Date: 28-06-2013 20:36:17
Event ID: 411
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: XXXXXXXXXX
Description:
Device USB\VID_03F0&PID_5307\0000000000000195 had a problem starting.
Driver Name: usbstor.inf
Class GUID: {36fc9e60-c465-11cf-8056-444553540000}
Service: USBSTOR
Lower Filters:
Upper Filters:
Problem: 0xA
Status: 0x0
I request you to kindly go through this problem and provide me the best solution to rectify this problem. Thank you in advance.