HI all, I have a problem, We have 7 users that have domain accounts , they work off of the network and rarely come into the office, They are using Windows 7 x86 Ent. The can work because they use the cached / offline domain credentials on the local machine. Recently they came into the office , and upgraded to service pack 1, This was done by using an IT domain account , The users then took there laptops out of the office, without logging to the network whilst in the office Now they cant seem to login, under their cached / offline domain credentials ? The error message when they try and login is "the server cannot be found" 1 of the users has come back into the office and logged in whilst on the network , and now it works as it should, Some of the other users live far away from the office , how can I resolve this so that they can login to the off domain profile / Cached profile . I can get them to login to the IT Account that was last used and remote onto the machines. I assume SP1 has done something to the Registry user profile kind of like the corrupt profile issue ? Has anyone experienced this or know how to resolve ? Thanks

Did you verify the cached credentials? - http://portal.sivarajan.com/2010/11/vpn-user-migration-challenge-and-cached.html I am not familiar with SP1 issues however; I have listed a few options in the above blog to re-establish cached credentials. Since your question is related to Windows 7, you may want to post this question in the Win7 forum - http://social.technet.microsoft.com/Forums/en-US/category/w7itpro Santhosh Sivarajan | Houston, TX http://www.sivarajan.com/ This posting is provided AS IS with no warranties,and confers no rights.

Hi, You may disable the cached credentials by changing the CachedLogonsCount value under HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\Current Version\Winlogon\ to 0. For more information, please refer to the following Microsoft KB article: Cached domain logon information http://support.microsoft.com/kb/172931 Regards,Arthur Li TechNet Community Support

Hi, You may disable the cached credentials by changing the CachedLogonsCount value under HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\Current Version\Winlogon\ to 0. For more information, please refer to the following Microsoft KB article: Cached domain logon information http://support.microsoft.com/kb/172931 Regards,Arthur Li TechNet Community Support