Windows 2008 Terminal Server automatically restarts
Hi,
Windows 2008 Terminal Server automatically restarts 2 times with following error. However, the automatic update check is disable in adobe acrobat.
The process msiexec.exe has initiated the restart of computer XYZ on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x80030002
Shutdown Type: restart
Comment: The Windows Installer initiated a system restart to complete or continue the configuration of 'Adobe Acrobat 9 Pro'.
Please advice .
Regards,
Syed Fahad Ali.
November 30th, 2010 4:40am
Hi,
have you removed the permission to update Adobe Acrobat manually to all your Terminal Server users ?
If they are prompted to update probably someone do it.
HTHEdoardo Benussi - Microsoft MVP
Management Infrastructure - Systems Administration
https://mvp.support.microsoft.com/Profile/Benussi
Windows Server Italian Forum Moderator
edo[at]mvps[dot]org
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November 30th, 2010 5:29am
Hi,
You may also consider to disable Adobe Reader Automatic Update to avoid such issue.
1.
Launch Adobe Reader.
2.
Choose
Edit and Preferences.
3.
Choose
Updater.
4.
Choose
Do not download or install updates automatically and click
OK.
For more information, please refer to the following article:
Acrobat-Reader Updater: A configuration and user guide
http://kb2.adobe.com/cps/837/cpsid_83709/attachments/Acrobat_Reader_Updater.pdf
Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this
information.
Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
November 30th, 2010 9:59pm
Thnx alot for your resoponse.
How to remove permission to update Adobe Acrobat Manually to all terminal servers users so user can not update / see update icon on system tray.
Regards.
Free Windows Admin Tool Kit Click here and download it now
December 1st, 2010 1:44am
i think that you can't remove permissione to update Adobe Acrobat manually but you can prevent your users from restart your server setting up users right "Shutdown the system" only for Adminitrators.
HTHEdoardo Benussi - Microsoft MVP
Management Infrastructure - Systems Administration
https://mvp.support.microsoft.com/Profile/Benussi
Windows Server Italian Forum Moderator
edo[at]mvps[dot]org
December 1st, 2010 4:56am