Windows 2008 Terminal Server automatically restarts
Hi, Windows 2008 Terminal Server automatically restarts 2 times with following error. However, the automatic update check is disable in adobe acrobat. The process msiexec.exe has initiated the restart of computer XYZ on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found Reason Code: 0x80030002 Shutdown Type: restart Comment: The Windows Installer initiated a system restart to complete or continue the configuration of 'Adobe Acrobat 9 Pro'. Please advice . Regards, Syed Fahad Ali.
November 30th, 2010 4:40am

Hi, have you removed the permission to update Adobe Acrobat manually to all your Terminal Server users ? If they are prompted to update probably someone do it. HTHEdoardo Benussi - Microsoft MVP Management Infrastructure - Systems Administration https://mvp.support.microsoft.com/Profile/Benussi Windows Server Italian Forum Moderator edo[at]mvps[dot]org
Free Windows Admin Tool Kit Click here and download it now
November 30th, 2010 5:29am

Hi, You may also consider to disable Adobe Reader Automatic Update to avoid such issue. 1. Launch Adobe Reader. 2. Choose Edit and Preferences. 3. Choose Updater. 4. Choose Do not download or install updates automatically and click OK. For more information, please refer to the following article: Acrobat-Reader Updater: A configuration and user guide http://kb2.adobe.com/cps/837/cpsid_83709/attachments/Acrobat_Reader_Updater.pdf Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information. Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
November 30th, 2010 9:59pm

Thnx alot for your resoponse. How to remove permission to update Adobe Acrobat Manually to all terminal servers users so user can not update / see update icon on system tray. Regards.
Free Windows Admin Tool Kit Click here and download it now
December 1st, 2010 1:44am

i think that you can't remove permissione to update Adobe Acrobat manually but you can prevent your users from restart your server setting up users right "Shutdown the system" only for Adminitrators. HTHEdoardo Benussi - Microsoft MVP Management Infrastructure - Systems Administration https://mvp.support.microsoft.com/Profile/Benussi Windows Server Italian Forum Moderator edo[at]mvps[dot]org
December 1st, 2010 4:56am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics