Hi, I have a Windows 2003 SP2 server used for Enterprise Vault (Exchange archive solution) and when the server is rebooted at night the Windows server service hangs on starting with error 7022. It only seems to have happened within the last few months, but the event logs do not go back far enough for me to check exactly when. After the server service fails, the following services also fail in the following order: ------------- 7001 The Print Spooler service depends on the Server service which failed to start because of the following error: After starting, the service hung in a start-pending state. 7001 The Computer Browser service depends on the Server service which failed to start because of the following error: After starting, the service hung in a start-pending state. 7001 The Enterprise Vault Admin Service service depends on the Server service which failed to start because of the following error: After starting, the service hung in a start-pending state. 7022 The Automatic Updates service hung on starting. -------------- The server service eventually starts although there are no entries in the event log on the server to suggest this. The other services remain stopped. I have followed article http://support.microsoft.com/kb/319127 and changed the spooler service to rely on the server service but this made no difference. The problem I have is that Enterprise vault is unavailable until the morning as the main service (Enterprise Vault Admin Service) never starts because the server service hung on starting. We have monitoring software that could start the relevant services if required, but I would prefer to find out why the server service is failing. Any help would be appreciated. Matthew Ridley

Please apply this hotfix and check results: http://support.microsoft.com/kb/958644 Also, perform a clean boot and reboot your server: http://support.microsoft.com/kb/929135 This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations Microsoft Certified IT Professional: Enterprise Administrator Microsoft Certified IT Professional: Server Administrator Microsoft Certified Trainer

Hi, I have just checked and KB958644 is already on the server. I will go through the clean boot (for windows 2003 I am following http://support.microsoft.com/kb/331796) and see how I get on. I should have some information tomorrow. Regards Matt

any updates?Jeff Ren TechNet Community Support beneficial to other community members reading the thread.

You might want to check and or extend the service timeout period. http://support.microsoft.com/kb/824344 Regards, Dave Patrick .... Microsoft Certified Professional Microsoft MVP [Windows] Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

Hi, Sorry for no updates but I was off last week. I will follow the article from Dave and attach the windows debugger to see if that throws up anything. I will try and configure it over the next fews days. Matt

Hi, One question. How can I add the debugger to the server service as it runs C:\WINDOWS\System32\svchost.exe -k netsvcs Regards Matt

This fixed it for me: http://support.microsoft.com/kb/938204/en-us Good luck ...

This fixed it for me: http://support.microsoft.com/kb/938204/en-us Good luck ...

Thanks for your sharing.