Hi , One of my server is running in windows 2003 sp2. suddenly server restarted . when we analyzed the memory dump Probably caused by : win32k.sys

Hello, please use Microsoft Skydrive to upload dump files. Once done, post a link here. If it is win32k.sys I recommand the re-install of the OS. If you have a backup that dates before the appearance of you problem then use it to restore your system state and check if this solve your problem. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration

thanks for your suggestion Apart from re-installing OS . Any alternative solution

No, I don't know another alternative solution. Upload dump files so that I will make sure that it was caused by win32k.sys is the cause of your problem. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration