Windows 2003 BSOD Help
I was wondering if someone can provide insight of this problem. The system crashed few times with few BSODs. The latest one is as follows Blue Screen Trap (BugCheck, STOP: 0x0000009C (0x0000000000000000, 0xFFFFFADF95A91240, 0x00000000B6278000, 0x0000000000000175)) Debugging the core dump shows *** WARNING: Unable to verify checksum for hal.dll OVERLAPPED_MODULE: Address regions for 'HIDCLASS' and 'imapi.sys' overlap BUGCHECK_STR: 0x9C_AMD64_AuthenticAMD CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: DRIVER_FAULT_SERVER_MINIDUMP CURRENT_IRQL: f LAST_CONTROL_TRANSFER: from fffff8000080ef4c to fffff8000102e890 STACK_TEXT: fffffadf`95a91208 fffff800`0080ef4c : 00000000`0000009c 00000000`00000000 fffffadf`95a91240 00000000`b6278000 : nt!KeBugCheckEx fffffadf`95a91210 fffff800`0102db37 : 00000000`00000000 00000000`00000000 00000000`05a90000 fffffadf`95a91570 : hal!HalHandleMcheck+0x12c fffffadf`95a91370 fffff800`0102d975 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x77 fffffadf`95a914f0 00000000`77ef4e74 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0xf5 00000000`03b2f740 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77ef4e74 FOLLOWUP_IP: nt!KxMcheckAbort+77 fffff800`0102db37 488d8c2400010000 lea rcx,[rsp+0x100] SYMBOL_STACK_INDEX: 2 FOLLOWUP_NAME: MachineOwner SYMBOL_NAME: nt!KxMcheckAbort+77 MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 49c237fa STACK_COMMAND: kb FAILURE_BUCKET_ID: X64_0x9C_AMD64_AuthenticAMD_nt!KxMcheckAbort+77 BUCKET_ID: X64_0x9C_AMD64_AuthenticAMD_nt!KxMcheckAbort+77 Followup: MachineOwner --------- Processor ID Processor Description Slot Socket Status Step Processor 1 AMD Opteron(TM) Processor Family 2.2 GHz (x86 Family 15 Model 5 Stepping 10) 0 1 OK Stepping 10 Processor 2 AMD Opteron(TM) Processor Family 2.2 GHz (x86 Family 15 Model 5 Stepping 10) 0 2 OK Stepping 10 Processor 3 AMD Opteron(TM) Processor Family 2.2 GHz (x86 Family 15 Model 5 Stepping 10) 0 3 OK Stepping 10 Processor 4 AMD Opteron(TM) Processor Family 2.2 GHz (x86 Family 15 Model 5 Stepping 10) 0 4 OK Stepping 10 Running: Microsoft(R) Windows(R) Server 2003 Enterprise x64 Edition, Service Pack 2 (Build 3790) Thanks in advance.
June 12th, 2009 2:24am

Unfortunately contacting Microsoft CSS is not an option. I can provide needed information from the dump. Does it indicate a problem with a CPU? Thanks
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June 12th, 2009 7:45pm

Hi Samurai, I am sorry to let you know that it is not effective for us to debug the crash dump file here in the forum. You may contact the Microsoft CSS. You may also wait for other customer's experience sharing on this. Thanks for you understanding. Its hard to say whether its a CPU problem or not. I found a discussion about the similar problem with yours, you can refer to: http://www.planetamd64.com/lofiversion/index.php?t25681.html Best regards, Vincent Hu
June 15th, 2009 9:27am

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