Hello, Our Server 2008 (32 bit) has been shutting down on Tuesday mornings several weeks in a row now. When I check the event logs I see Kernel-power event ID 42 "The system is entering sleep." It is preceded by Event 102, Resource-Publication "The service temporarily stopped publishing because of a power event." Then followed immediately by Event 4202, Tcpip "The system detected that network adapter Local Area Connection was disconnected from the network and its network configuration has been released. If the network adapter was not disconnected, this may indicate that it has malfunctioned. Try updating the network adapter's drivers." I have verified that sleep mode is disabled. Any ideas on what may be causing this? Thanks, Jared

Hi, Please check if there is a task schedule, a Group Policy or a script to put the Windows Server 2008 into sleep mode every Tuesday. If not, please perform a Clean Boot to test the issue on Tuesday to determine if there is a third party software conflicts. For the detailed steps, please refer to the following Microsoft KB article: How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 http://support.microsoft.com/kb/929135 Regards, Arthur Li TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com . Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hello, please see: http://support.microsoft.com/kb/2028504Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

Hi, I would like to confirm what is the current situation? If there is anything that I can do for you, please do not hesitate to let me know, and I will be happy to help. Regards, Arthur Li TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com .Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Thank you for the response Arthur. I would like to troubleshoot with the clean boot method you have listed, but this is a production server and I can't have it down for an extended period of time. Do I have any other options? Thank you, Jared

Hello, Run powercfg /q ( powercfg /query) This reports the power settings in the current power scheme, make hte results available Also run powercfg /energy and make the output available.Thanks, Darrell Gorter [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. VAMT - Volume Activation Management Tool - Download link http://www.microsoft.com/downloads/details.aspx?FamilyID=ec7156d2-2864-49ee-bfcb-777b898ad582&displaylang=en

Thank you Darrell. I ran the powercfg /q on the server and my output is below. However, powercfg /engergy does not appear to be a recognized command. The only reference I could find was related to Windows 7. Power Scheme GUID: 381b4222-f694-41f0-9685-ff5bb260df2e (Balanced) Subgroup GUID: fea3413e-7e05-4911-9a71-700331f1c294 (Settings belonging to no subgroup) Power Setting GUID: 0e796bdb-100d-47d6-a2d5-f7d2daa51f51 (Require a passwor d on wakeup) Possible Setting Index: 000 Possible Setting Friendly Name: No Possible Setting Index: 001 Possible Setting Friendly Name: Yes Current AC Power Setting Index: 0x00000001 Current DC Power Setting Index: 0x00000001 Subgroup GUID: 0012ee47-9041-4b5d-9b77-535fba8b1442 (Hard disk) Power Setting GUID: 6738e2c4-e8a5-4a42-b16a-e040e769756e (Turn off hard dis k after) Minimum Possible Setting: 0x00000000 Maximum Possible Setting: 0xffffffff Possible Settings increment: 0x00000001 Possible Settings units: Seconds Current AC Power Setting Index: 0x00000000 Current DC Power Setting Index: 0x00000000 Subgroup GUID: 238c9fa8-0aad-41ed-83f4-97be242c8f20 (Sleep) Power Setting GUID: 29f6c1db-86da-48c5-9fdb-f2b67b1f44da (Sleep after) Minimum Possible Setting: 0x00000000 Maximum Possible Setting: 0xffffffff Possible Settings increment: 0x00000001 Possible Settings units: Seconds Current AC Power Setting Index: 0x00000000 Current DC Power Setting Index: 0x00000000 Power Setting GUID: 94ac6d29-73ce-41a6-809f-6363ba21b47e (Allow hybrid slee p) Possible Setting Index: 000 Possible Setting Friendly Name: Off Possible Setting Index: 001 Possible Setting Friendly Name: On Current AC Power Setting Index: 0x00000001 Current DC Power Setting Index: 0x00000001 Power Setting GUID: 9d7815a6-7ee4-497e-8888-515a05f02364 (Hibernate after) Minimum Possible Setting: 0x00000000 Maximum Possible Setting: 0xffffffff Possible Settings increment: 0x00000001 Possible Settings units: Seconds Current AC Power Setting Index: 0x00000000 Current DC Power Setting Index: 0x00000000 Subgroup GUID: 2a737441-1930-4402-8d77-b2bebba308a3 (USB settings) Power Setting GUID: 48e6b7a6-50f5-4782-a5d4-53bb8f07e226 (USB selective sus pend setting) Possible Setting Index: 000 Possible Setting Friendly Name: Disabled Possible Setting Index: 001 Possible Setting Friendly Name: Enabled Current AC Power Setting Index: 0x00000000 Current DC Power Setting Index: 0x00000001 Subgroup GUID: 4f971e89-eebd-4455-a8de-9e59040e7347 (Power buttons and lid) Power Setting GUID: 5ca83367-6e45-459f-a27b-476b1d01c936 (Lid close action) Possible Setting Index: 000 Possible Setting Friendly Name: Do nothing Possible Setting Index: 001 Possible Setting Friendly Name: Sleep Possible Setting Index: 002 Possible Setting Friendly Name: Hibernate Possible Setting Index: 003 Possible Setting Friendly Name: Shut down Current AC Power Setting Index: 0x00000001 Current DC Power Setting Index: 0x00000001 Power Setting GUID: 7648efa3-dd9c-4e3e-b566-50f929386280 (Power button acti on) Possible Setting Index: 000 Possible Setting Friendly Name: Do nothing Possible Setting Index: 001 Possible Setting Friendly Name: Sleep Possible Setting Index: 002 Possible Setting Friendly Name: Hibernate Possible Setting Index: 003 Possible Setting Friendly Name: Shut down Current AC Power Setting Index: 0x00000003 Current DC Power Setting Index: 0x00000003 Power Setting GUID: 96996bc0-ad50-47ec-923b-6f41874dd9eb (Sleep button acti on) Possible Setting Index: 000 Possible Setting Friendly Name: Do nothing Possible Setting Index: 001 Possible Setting Friendly Name: Sleep Possible Setting Index: 002 Possible Setting Friendly Name: Hibernate Possible Setting Index: 003 Possible Setting Friendly Name: Shut down Current AC Power Setting Index: 0x00000000 Current DC Power Setting Index: 0x00000000 Power Setting GUID: a7066653-8d6c-40a8-910e-a1f54b84c7e5 (Start menu power button) Possible Setting Index: 000 Possible Setting Friendly Name: Sleep Possible Setting Index: 001 Possible Setting Friendly Name: Hibernate Possible Setting Index: 002 Possible Setting Friendly Name: Shut down Current AC Power Setting Index: 0x00000002 Current DC Power Setting Index: 0x00000002 Subgroup GUID: 501a4d13-42af-4429-9fd1-a8218c268e20 (PCI Express) Power Setting GUID: ee12f906-d277-404b-b6da-e5fa1a576df5 (Link State Power Management) Possible Setting Index: 000 Possible Setting Friendly Name: Off Possible Setting Index: 001 Possible Setting Friendly Name: Moderate power savings Possible Setting Index: 002 Possible Setting Friendly Name: Maximum power savings Current AC Power Setting Index: 0x00000001 Current DC Power Setting Index: 0x00000002 Subgroup GUID: 54533251-82be-4824-96c1-47b60b740d00 (Processor power manageme nt) Power Setting GUID: 68f262a7-f621-4069-b9a5-4874169be23c (Processor power C State settings) Possible Setting Index: 000 Possible Setting Friendly Name: Power saver Possible Setting Index: 001 Possible Setting Friendly Name: Power saver Possible Setting Index: 002 Possible Setting Friendly Name: Balanced Possible Setting Index: 003 Possible Setting Friendly Name: Balanced Possible Setting Index: 004 Possible Setting Friendly Name: High performance Possible Setting Index: 005 Possible Setting Friendly Name: High performance Current AC Power Setting Index: 0x00000002 Current DC Power Setting Index: 0x00000003 Power Setting GUID: 893dee8e-2bef-41e0-89c6-b55d0929964c (Minimum processor state) Minimum Possible Setting: 0x00000000 Maximum Possible Setting: 0x00000064 Possible Settings increment: 0x00000001 Possible Settings units: % Current AC Power Setting Index: 0x00000005 Current DC Power Setting Index: 0x00000005 Power Setting GUID: bbdc3814-18e9-4463-8a55-d197327c45c0 (Processor power P erfState settings) Possible Setting Index: 000 Possible Setting Friendly Name: Power saver Possible Setting Index: 001 Possible Setting Friendly Name: Power saver Possible Setting Index: 002 Possible Setting Friendly Name: Balanced Possible Setting Index: 003 Possible Setting Friendly Name: Balanced Possible Setting Index: 004 Possible Setting Friendly Name: High performance Possible Setting Index: 005 Possible Setting Friendly Name: High performance Possible Setting Index: 006 Possible Setting Friendly Name: Balanced Possible Setting Index: 007 Possible Setting Friendly Name: Balanced Current AC Power Setting Index: 0x00000007 Current DC Power Setting Index: 0x00000003 Power Setting GUID: bc5038f7-23e0-4960-96da-33abaf5935ec (Maximum processor state) Minimum Possible Setting: 0x00000000 Maximum Possible Setting: 0x00000064 Possible Settings increment: 0x00000001 Possible Settings units: % Current AC Power Setting Index: 0x00000064 Current DC Power Setting Index: 0x00000064 Subgroup GUID: 7516b95f-f776-4464-8c53-06167f40cc99 (Display) Power Setting GUID: 3c0bc021-c8a8-4e07-a973-6b14cbcb2b7e (Turn off display after) Minimum Possible Setting: 0x00000000 Maximum Possible Setting: 0xffffffff Possible Settings increment: 0x00000001 Possible Settings units: Seconds Current AC Power Setting Index: 0x000004b0 Current DC Power Setting Index: 0x0000012c Power Setting GUID: 90959d22-d6a1-49b9-af93-bce885ad335b (Adaptive display) Possible Setting Index: 000 Possible Setting Friendly Name: Off Possible Setting Index: 001 Possible Setting Friendly Name: On Current AC Power Setting Index: 0x00000001 Current DC Power Setting Index: 0x00000001 Power Setting GUID: aded5e82-b909-4619-9949-f5d71dac0bcb (Display brightnes s) Minimum Possible Setting: 0x00000000 Maximum Possible Setting: 0x00000064 Possible Settings increment: 0x00000001 Possible Settings units: % Current AC Power Setting Index: 0x00000064 Current DC Power Setting Index: 0x00000028 Subgroup GUID: e73a048d-bf27-4f12-9731-8b2076e8891f (Battery) Power Setting GUID: 637ea02f-bbcb-4015-8e2c-a1c7b9c0b546 (Critical battery action) Possible Setting Index: 000 Possible Setting Friendly Name: Do nothing Possible Setting Index: 001 Possible Setting Friendly Name: Sleep Possible Setting Index: 002 Possible Setting Friendly Name: Hibernate Possible Setting Index: 003 Possible Setting Friendly Name: Shut down Current AC Power Setting Index: 0x00000000 Current DC Power Setting Index: 0x00000002 Power Setting GUID: 8183ba9a-e910-48da-8769-14ae6dc1170a (Low battery level ) Minimum Possible Setting: 0x00000000 Maximum Possible Setting: 0x00000064 Possible Settings increment: 0x00000001 Possible Settings units: % Current AC Power Setting Index: 0x0000000a Current DC Power Setting Index: 0x00000032 Power Setting GUID: 9a66d8d7-4ff7-4ef9-b5a2-5a326ca2a469 (Critical battery level) Minimum Possible Setting: 0x00000000 Maximum Possible Setting: 0x00000064 Possible Settings increment: 0x00000001 Possible Settings units: % Current AC Power Setting Index: 0x00000005 Current DC Power Setting Index: 0x0000000a Power Setting GUID: bcded951-187b-4d05-bccc-f7e51960c258 (Low battery notif ication) Possible Setting Index: 000 Possible Setting Friendly Name: Off Possible Setting Index: 001 Possible Setting Friendly Name: On Current AC Power Setting Index: 0x00000001 Current DC Power Setting Index: 0x00000001 Power Setting GUID: d8742dcb-3e6a-4b3c-b3fe-374623cdcf06 (Low battery actio n) Possible Setting Index: 000 Possible Setting Friendly Name: Do nothing Possible Setting Index: 001 Possible Setting Friendly Name: Sleep Possible Setting Index: 002 Possible Setting Friendly Name: Hibernate Possible Setting Index: 003 Possible Setting Friendly Name: Shut down Current AC Power Setting Index: 0x00000000 Current DC Power Setting Index: 0x00000000

Hi, Based on the current situation, would you please try to disable Sleep and Hibernation modes to test the issue? To disable Sleep mode, navigate to “Control Panel\Hardware\Power Options\Change when the computer sleeps” and select “Never” for “Put the computer to sleep” box. For how to disable Hibernation, please refer to the following Microsoft KB article: How to disable and re-enable hibernation on a computer that is running Windows http://support.microsoft.com/kb/920730 Regards, Arthur Li TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com . Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

OK. I have performed the steps above, albeit a modified version of disabling sleep mode (this is a Windows Server 2008, that path and options don't exist). We'll see what happens next Tuesday. Keep your fingers crossed! Thanks! Jared

I dont' see anything in the report above which should be the current power settings from the power scheme, the energy option was new for Windows Server 2008 R2, didn't notice that this was Windows 2008( or Windows 7). Thanks, Darrell Gorter [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. VAMT - Volume Activation Management Tool - Download link http://www.microsoft.com/downloads/details.aspx?FamilyID=ec7156d2-2864-49ee-bfcb-777b898ad582&displaylang=en

Hi, I would like to confirm if the issue reoccurred on Tuesday? Have the issue been fixed? Regards, Arthur Li TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com . Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.