Hi all,

When I run the WSUS server console I get the following error message after 30 seconds.

The WSUS server use the Windows Internal Database Service. The Database and IIS Service are working fine.

Somebody has an idea?

The WSUS administration console was unable to connect to the WSUS Server via the remote API. 

Verify that the Update Services service, IIS and SQL are running on the server. If the problem persists, try restarting IIS, SQL, and the Update Services Service.

System.Net.WebException -- The operation has timed out

Source
System.Web.Services

Stack Trace:
   at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
   at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
   at Microsoft.UpdateServices.Internal.DatabaseAccess.ApiRemotingCompressionProxy.GetWebResponse(WebRequest webRequest)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at Microsoft.UpdateServices.Internal.ApiRemoting.ExecuteSPGetUpdateServerStatus(Int32 updateSources, Boolean includeDownstreamComputers, String updateScopeXml, String computerTargetScopeXml, String preferredCulture, Int32 publicationState, Int32 propertiesToGet)
   at Microsoft.UpdateServices.Internal.DatabaseAccess.AdminDataAccessProxy.ExecuteSPGetUpdateServerStatus(UpdateSources updateSources, Boolean includeDownstreamComputers, String updateScopeXml, String computerTargetScopeXml, String preferredCulture, ExtendedPublicationState publicationState, UpdateServerStatusPropertiesToGet propertiesToGet)
   at Microsoft.UpdateServices.Internal.BaseApi.UpdateServer.GetStatus(UpdateSources updateSources, Boolean includeDownstreamComputers, UpdateScope updatesToInclude, ComputerTargetScope computersToInclude, UpdateServerStatusPropertiesToGet propertiesToGet)
   at Microsoft.UpdateServices.Internal.BaseApi.UpdateServer.GetUpdateStatus(UpdateScope updatesToInclude, Boolean includeDownstreamComputers)
   at Microsoft.UpdateServices.UI.SnapIn.Pages.UpdatesSummaryPage.GetStatusChart(UpdateListScope scope)
   at Microsoft.UpdateServices.UI.SnapIn.Pages.UpdatesSummaryPage.GetScopeStatusCharts()
   at Microsoft.UpdateServices.UI.SnapIn.Pages.UpdatesSummaryPage.backgroundWorker_DoWork(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

I have tested to:

Run IISReset

Made sure that WSUS use asp.net 2.0.50727

Restarted the Windows update service, Internal Database and WWW Service

Checked that the World Wide Web Publishing Service is NOT Configured to interact with the Desktop.

Deleted the WSUS file in the %APPDATA%\Microsoft\MMC Folder

Regards,
Pictop

• Edited by Pictop Saturday, February 14, 2015 11:23 AM

Hi,

Thanks for your post.

So did you receive the event id 7053 in event viewer?

This error is probably due to the WWW Publishing service being configured to allow interaction with the desktop.

https://technet.microsoft.com/en-us/library/cc708630(v=ws.10).aspx

Meanwhile, did you have firewall installed?

http://blogs.technet.com/b/sus/archive/2008/10/15/wsus-console-fails-to-connect-with-the-wsus-administration-console-was-unable-to-connect-to-the-wsus-server-via-the-remote-api-error.aspx

Regards.

Regards.

Hi,

thank you for the quick response.

No the event ID is 7032

Unfortunate the "Allow service to interact with desktop" is already uncheck and the Windows Firewall is disabled.

See attachment.

For test I have uninstall the Antivirus Software.

I get also the error with the ID 7053 after the other error message. (7032)

The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists, 

Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.


System.NullReferenceException -- Object reference not set to an instance of an object.

Source
Microsoft.UpdateServices.UI.SnapIn

Stack Trace:
   at Microsoft.UpdateServices.UI.SnapIn.Pages.ServerSummaryPage.backgroundWorker_RunWorkerCompleted(Object sender, RunWorkerCompletedEventArgs e)

I have already deleted the wsus file without success.

Regards,
pictop