We have about 200 servers and regularly some servers don't report anymore.

However, the Last Contact is from today.

I have a workaround :

1. Stop the Windows Update service
2. Remove the %SystemRoot%\SoftwareDistribution folder
3. Start the Windows Update service

However, I wish to fix the issue instead of constantly using the workaround.

We have only one WSUS server.

Servers which do not report are running Windows 2008 or windows 2012.

Hi,

Have you full updated your WSUS server?

Also, please try to re-generate the SUSClientId on the affected clients:

net stop wuauserv 
reg Delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v PingID /f 
reg Delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v AccountDomainSid /f 
reg Delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientId /f  
reg Delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientIDValidation /f 
net start wuauserv 
wuauclt.exe /resetauthorization /detectnow 

Best Regards.

Hello Steven,

Re-generate the SUSClientId does not solve the problem.

I need to remove the %SystemRoot%\SoftwareDistribution folder.

It seems like the corruption is inside this folder...

Hi Luc,

What does the WSUS client log say ? (%windir%\Windowsupdate.log)

Julien

Hi Julien,

Thanks for this advice. I am just trying to find a solution for errors and warning inside following files :

• %windir%\Windowsupdate.log
  
• %windir%\SoftwareDistribution\ReportingEvents.log
  

Maybe this can be a good track...

• Edited by Luc Fullenwarth 17 hours 43 minutes ago

Hi Julien,

Thanks for this advice. I am just trying to find a solution for errors and warning inside following files :

• %windir%\Windowsupdate.log
  
• %windir%\SoftwareDistribution\ReportingEvents.log
  

Maybe this can be a good track...

• Edited by Luc Fullenwarth Friday, July 03, 2015 1:18 PM

Yes, normally you should see more details. You can post here some errors code if you need help.

Good luck :)