VMM 2012 R2 Installing Admin Console Hangs (Gathering Required Information)

When I try to install the VMM 2012 R2 Admin Console on a Windows 7 machine with updated C++ redistributables, the install hangs on "Gathering required information."  To Get a log I ran the MSI:

msiexec /package adminconsole.msi /log c:\temp\adminconsole.log

Here is the log: 

=== Logging started: 1/21/2014  10:51:52 ===
Action 10:51:52: INSTALL.
Action start 10:51:52: INSTALL.
Action 10:51:52: FindRelatedProducts. Searching for related applications
Action start 10:51:52: FindRelatedProducts.
Action ended 10:51:52: FindRelatedProducts. Return value 1.
Action 10:51:52: AppSearch. Searching for installed applications
Action start 10:51:52: AppSearch.
AppSearch: Property: CREDSSP1VALUE, Signature: FindCredSSP1Value
AppSearch: Property: CREDSSP2VALUE, Signature: FindCredSSP2Value
AppSearch: Property: CREDSSP3VALUE, Signature: FindCredSSP3Value
AppSearch: Property: CREDSSP4VALUE, Signature: FindCredSSP4Value
AppSearch: Property: CREDSSP5VALUE, Signature: FindCredSSP5Value
AppSearch: Property: CREDSSP6VALUE, Signature: FindCredSSP6Value
AppSearch: Property: CREDSSP7VALUE, Signature: FindCredSSP7Value
AppSearch: Property: CREDSSP8VALUE, Signature: FindCredSSP8Value
AppSearch: Property: CREDSSP9VALUE, Signature: FindCredSSP9Value
AppSearch: Property: CREDSSP10VALUE, Signature: FindCredSSP10Value
AppSearch: Property: REGINDIGOPORT, Signature: FindINDIGOPORT
AppSearch: Property: MONADAPPBASE, Signature: MonadAppBaseRegistry
Action ended 10:51:52: AppSearch. Return value 1.
Action 10:51:52: ValidateProductID.
Action start 10:51:52: ValidateProductID.
Action ended 10:51:52: ValidateProductID. Return value 1.
Action 10:51:52: CostInitialize. Computing space requirements
Action start 10:51:52: CostInitialize.
Action ended 10:51:52: CostInitialize. Return value 1.
Action 10:51:52: FileCost. Computing space requirements
Action start 10:51:52: FileCost.
Action ended 10:51:52: FileCost. Return value 1.
Action 10:51:52: CostFinalize. Computing space requirements
Action start 10:51:52: CostFinalize.
Action ended 10:51:52: CostFinalize. Return value 1.
Action 10:51:52: ExecuteAction.
Action start 10:51:52: ExecuteAction.
Action start 10:51:59: INSTALL.
Action start 10:51:59: FindRelatedProducts.
Action ended 10:51:59: FindRelatedProducts. Return value 0.
Action start 10:51:59: AppSearch.
Action ended 10:51:59: AppSearch. Return value 0.
Action start 10:51:59: LaunchConditions.
Action ended 10:51:59: LaunchConditions. Return value 0.
Action start 10:51:59: SetAuthUsers.
Action ended 10:51:59: SetAuthUsers. Return value 1.
Action start 10:51:59: SetAuthPropertyName.
Action ended 10:51:59: SetAuthPropertyName. Return value 1.
Action start 10:51:59: TranslateUsers.
Action ended 10:51:59: TranslateUsers. Return value 1.
Action start 10:51:59: SetCountComponentClients.
Action ended 10:51:59: SetCountComponentClients. Return value 1.
Action start 10:51:59: CountComponentClients.
Action ended 10:51:59: CountComponentClients. Return value 1.
Action start 10:51:59: ValidateProductID.
Action ended 10:51:59: ValidateProductID. Return value 1.
Action start 10:51:59: CostInitialize.
Action ended 10:51:59: CostInitialize. Return value 1.
Action start 10:51:59: FileCost.
Action ended 10:51:59: FileCost. Return value 1.
Action start 10:51:59: CostFinalize.
Action ended 10:51:59: CostFinalize. Return value 1.
Action start 10:51:59: InstallValidate.
Action ended 10:51:59: InstallValidate. Return value 1.
Action start 10:51:59: InstallInitialize.
Action ended 10:52:02: InstallInitialize. Return value 1.
Action start 10:52:02: SetDeleteAddInsOldFolder.
Action ended 10:52:02: SetDeleteAddInsOldFolder. Return value 1.
Action start 10:52:02: DeleteAddInsOldFolder.
Action ended 10:52:02: DeleteAddInsOldFolder. Return value 1.
Action start 10:52:02: SetRenameAddInsFolder.
Action ended 10:52:02: SetRenameAddInsFolder. Return value 1.
Action start 10:52:02: RenameAddInsFolder.
Action ended 10:52:02: RenameAddInsFolder. Return value 1.
Action start 10:52:02: PublishEnvironmentVariables.

January 21st, 2014 4:00pm

What did you do to get it to install?
Free Windows Admin Tool Kit Click here and download it now
April 23rd, 2015 5:32pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics