VMM 2008 R2: Can´t manage cluster with Error ID: 10403

Hello!

Our VMM Server 2008 R2 manages 6 lusters Hyper-V 2008 R2.

One had a problem, so I decided to remove and add it again.

Trying to add, it returnos the following error:

  • my.cluster.fqdn is not listed in Active Directory Domain Services.
  • Verify that the computer name and the domain name are correct, and then try the operation again.
  • ID: 10403

When I try to add using the "Skip Active Directory Name Verification", the job sarts and then:

  • Error (415)
    Agent installation failed copying E:\Program Files\Microsoft System Center Virtual Machine Manager 2008 R2\agents\I386\2.0.4521.0\msiInstaller.exe to \\my.cluster.fqdn\ADMIN$\msiInstaller.exe.
     (The network name cannot be found)
  • Recommended Action
    1. Ensure my.cluster.fqdn is online and not blocked by a firewall.
    2. Ensure that file and printer sharing is enabled on my.cluster.fqdn and it not blocked by a firewall.
    3. Ensure that there is sufficient free space on the system volume.
    4. Verify that the ADMIN$ share on my.cluster.fqdn exists. If the ADMIN$ share does not exist, reboot my.cluster.fqdn and then try the operation again.

I cant access access the path \\my.cluster.fqdn\ADMIN$ using Windows Explorer, but if I try each node name \admin$, it access ok.

Any idea how to solve this?





August 26th, 2015 8:56pm

Hi Elton!

Thanks for helping.

Firewall are all disabled on all related servers. 

But I didnt try to access the shares from the DCs before. I tried just now, and the name resolves OK but it doesnt work for the cluster name. 

Cluster is OK, I can do live migrations OK, Cluster validation only shows warning for pending updates, but both servers show no updates when running windows update.

PS C:\> setspn -L myclustername

Registered ServicePrincipalNames for CN=myclustername,OU=HOST,OU=SERVERS,OU=VCA,OU=COMPANYNAME,DC=COMPANYDOMAIN,DC=com,DC=
br:
        MSServerCluster/myclustername.redebahia.com.br
        MSServerCluster/myclustername
        MSServerClusterMgmtAPI/myclustername.fqdn
        MSServerClusterMgmtAPI/myclustername
        MSClusterVirtualServer/myclustername.fqdn
        MSClusterVirtualServer/myclustername
        HOST/myclustername.fqdn
        HOST/myclustername

PS C:\>

Any other idea?


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August 28th, 2015 11:41am

I was just checking:

https://social.technet.microsoft.com/forums/systemcenter/en-US/8c712d02-3651-4bf4-b06c-4a9a41a0006b/adding-hyperv-cluster-to-vmm-fails-with-code-13805

That was solved after update DNS record. So Id follow this procedure:

https://support.microsoft.com/en-us/kb/969049

But when checking DNS service, I found a situation that may me related.

On DNS Servers of the Site that the cluster has the problem, its missing the reverse zone.

All of other 14 DNS servers (domain controllers) have this reverse zone, that is the reverse zone for the LAN IP addresses.

I solved this problem of DNS replication, but the problem persists. 


August 31st, 2015 7:25pm

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