We run a Server 2008R2 RDS environment with Citrix XA6.  We have several hundred users, using Citrix provisiong for the disk and we are using roaming profiles.  Users have home folders on a file share mapped to the U: drive, done through the account settings in Active Directory using the typical file share/account name format.  I have ONE user who, when they start and RDS session, doesn't see their U: drive in MyComputer.  However, if you go to the mapped drive and bring down the list of available drive letters, in an attempt to map it manually, then the drive mapping DOES show up.  Also, you can access the users folder by using U: in an address bar, like you normally would.  But, if you pull up a drive list or go to MyComputer or Windows Explorer, the drive doesn't show up.  Everyone is getting the same GPO's, the vDisk's are all the same and standard, no one else is having this problem.  I have searched around looking at common issues, but this doesn't quite fit with anything I have seen.  Anyone else have or seen this issue or can help?  Thanks for any info.

Chris

Hi Chris,

Thank you for posting in Windows Server forum.

As you have mentioned that the issue facing with single user account. Which kind of profiles sets for that user? Is it roaming profile? Does that user ever able to access that drive?

Please see that there is no special permission allocated to that user. You can check RDSH configuration wizard and GPO setting for device and resource redirection settings. The GPO setting can be found on below mentioned path.
Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Device and Resource Redirection

More information:
Make Local Devices and Resources Available in a Remote Session
http://technet.microsoft.com/en-us/library/cc770631.aspx

Hope it helps!

Thanks.

Dharmesh, thanks for the reply.  The drive isn't a local drive redirect, it is a mapped user drive.  Actually discovered it's not being mapped through AD but by a logon script.  So it is nothing more than a mapped drive.  The mapped drive doesn't show in MyComputer, but if you were to access by typing U: in the address bar it pops up fine.  Trying net use doesn't work because it says mapping already exists. 

Chris

Hi Chris,

Thanks for your comment.

In addition please check whether GPO setting Hide these specified drives in My Computer is configured. You can find the setting under below mention path.
User Configuration\Administrative Templates\Windows Components\Windows Explorer

If above setting is specified than you cant see the mapped drive in my computer but you can access it without any issue.
More information.

Using Group Policy Objects to hide specified drives
http://support.microsoft.com/kb/231289

Hope it helps!

Thanks.