Update to UR6 - Agents

Hi Guru's

Can you help? I need to update my SCOM 2012 R2 environment to Update Rollup 6.

I have one SCOM Gateway server and Agents I manually installed in a DMZ. I know I need to update the Management Server first, then the Gateway server - but what is the best way to update the Agents in the DMZ? Do I uninstall them and re-install manually?

Thanks

Karen

July 31st, 2015 1:10pm

Since you've manually installed the agents, you won't be able to push UR6 from the console. You'll have to manually install UR6 on each of the agents.

Unless...you want to pull a not-authorized trick in SCOM. In the OperationsManager DB is a table called MT_HealthService and a column called "IsManuallyInstalled". When this column =1, that means that agent was Manually Installed. If it's set to 0, SCOM thinks that the agent was pushed from the console. You could go to the DB and set this column to 0 for all of your agents, then you can push the UR from the console to all agents. We have a nightly job on our DB server that sets this to 0 for all agents:

begin tran
update  MT_HealthService set IsManuallyInstalled= 0
where IsManuallyInstalled = 1
commit

Note that this is not MS approved, but we've been doing this at my shop since we deployed SCOM2007 many years ago and it's worked great.

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July 31st, 2015 1:52pm

Hi,

Update using Windows/Microsoft Update?

August 1st, 2015 5:21am

You just run SCOM 2012 R2 UR6 agent on manual installed agent. No need to uninstall and reinstall.
The best way to update agents in the DMZ is using windows update service or SCCM if your agent machine has SCCM agent installed.

Roger

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August 2nd, 2015 10:30pm

You just run SCOM 2012 R2 UR6 agent on manual installed agent. No need to uninstall and reinstall.
The best way to update agents in the DMZ is using windows update service or SCCM if your agent machine has SCCM agent installed.

Roger

August 3rd, 2015 2:28am

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